Community Connecting Coordinator

Title: Community Community Coordinator

Reports to: Manager, Housing (with support from Harm Reduction Manager)

Department: Housing/Harm Reduction

Hour of Work: 40 hours per week, may include evening and weekend shifts

Position Type: Full-Time

**ABOUT THE COMPANY**

Main Street Project offers supportive housing to individuals experiencing homelessness at two dedicated locations: Mainstay and the Bell. Employing a holistic approach rooted in harm reduction and housing-first philosophies, our dedicated staff proactively collaborate with each resident. We provide a range of services, including eviction prevention, harm reduction strategies, life skills development, capacity building, goal setting, and advocacy, all framed within the context of fostering independence and tenant-defined success. Our ultimate goal is to empower our residents to embrace personal growth and development as they work toward achieving a sustainable and fulfilling lifestyle.

MSP recently introduced a Managed Alcohol Program (MAP) at the Bell Hotel, this program provides managed doses of alcohol to support those with problematic substance use stabilize, and access supports and services. Part of the MAP program is to provide community-building support to those involved in the MAP program as well as the rest of the Bell hotel.

**JOB SUMMARY**

The **_Community Connecting Coordinator_** functions as a part of the leadership team in providing staffing and management support to all employees while maintaining the core values of MSP regarding harm reduction, choice, equity, and diversity to encourage individuals’ capacity building. The Coordinator provides both administrative (MAP tracking, evaluation, administration oversights and support.) Implements supports and services designed to assist individuals in meeting their basic needs, and to ensure their safety and well-being are key factors in providing a sustainable living culture.

The Community Connecting Coordinator will be responsible for supporting those in the MAP program with connections and community supports. They will also be responsible for organizing and implementing programming and supports at the Bell hotel, this will include Arts, Sports, recreation, outings and more. The CCC will work with the Indigenous Relations team and Skabe to ensure supports and access to cultural ceremonies, medicines and other programs are supported for the tenants of the Bell hotel.

**KEY RESPONSIBILITIES**

**MAP Programming**
- Support the MAP program including in the development of policy, supporting the safe and successful transition of tenants, and setting up and maintaining a positive, safe, successful housing and work environment.
- Ongoing MAP duties (approximately 2 to 3 hours per day)
- daily data collection and entry, including compiling narratives from TOCs and progress notes
- Pre-measuring daily alcohol medicine
- Weekly supply inventory and supply ordering (cups, alcohol, juice, snacks, etc.)
- Weekly alcohol audits
- Receiving MAP orders (MBLL deliver, Pratt's, etc.)

**Leadership & Administrative Duties**
- Exercises good judgement and decision-making as the final authority on shift.
- Provide, coordinate and implement housing crisis prevention and resolution protocol as needed
- Debriefs with team after each incident
- Attend and plan mandatory staff meeting, workshops and training sessions
- Model respectful workplace behaviors
- Communication - communicates effectively with staff at all levels of the Agency demonstrating appropriate negotiating skills in an effort to find a resolution to workplace conflict.
- Builds effective workplace relationship to achieve job and program success.
- Monitor ongoing work, identify problems and make recommendations for continuous improvements of procedures and policies
- Overall supervision of housing daily operations, coordinate move-ins for community members entering housing, adhering to established protocols and working with external partners
- Engage in consultation, case management, coordination, and active support for programming activities aimed at facilitating successful housing opportunities for residents in both transitional and permanent housing arrangements.
- Coordinate and assist participants in planning, problem-solving, and addressing immediate needs, including providing food, water, clothing and other items essential for successful housing.
- Coordinate and maintain cleanliness of the program area by following routine cleaning schedules each shift
- Collaborate with Case managers in a view to enhance support work and care plans in achieving successful housing solutions.
- Collects all monthly statistical information, MIS stats, MSP onsite Home care stats and other program related stats; checks for accuracy of all data collected
- Reports stats in a timely manner

Prepare monthly statistical reports as outlined by the Program Manager/ Director

**Compliance**:

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- MSP policies and procedures - hold staff accountable