Bell Person, Elk + Avenue Hotel

1 week ago

Banff, Canada Pursuit Collection Full time

What will be your daily pursuit?:
Your daily pursuit is creating a welcoming environment for guests by providing a seamless, safe, and enjoyable experience.

What will your compensation be?:
The starting salary for this position is $16.50 per hour.

What perks can you expect?:

- Join an inclusive, global team and make life-long connections.
- Enjoy free access to Pursuit attractions and 50% off for friends.
- Get discounts on hotel stays, dining, and retail.
- Access subsidized mental health and wellness resources.

What will you do in this job?:
- Under the direction of the Front Office Manager, the Bell Person acts as a guest service representative providing friendly assistance to all hotel visitors- Providing in and out baggage service for tour groups (gratuities calculated per guest)
- Acting as Hotel Concierge and providing information on hotel facilities, local points of interest and public areas of the hotel
- Providing excellent customer service to all guests
- Cleaning and maintaining the public areas of the hotel

What skills and experience do you need for this job?:

- Committed to excellent customer service
- Good communication and interpersonal skills
- Enjoys working with people and is guest focused
- Superb attention to detail
- Energetic and highly-motivated
- Professional and well-groomed
- Full ability to work a variety of shifts including mornings, evenings and weekends
- To honour our commitment to be “Always Honest” all employees must consent to a criminal record check

What will your work environment be like?:

- Beautiful. You’ll be working in the iconic, unforgettable and inspiring location. Regardless of what your role is with us, you’ll really get the chance to explore and see amazing scenery and wildlife within the Canadian Rockies.
- Fun. You'll be meeting team members from across the globe and get to participate in tons of team events.
- Independent. You’ll spend your days in and around our amazing properties.
- Remote. Our home is filled with trees, lakes, and blue-bird skies; rather than buildings, freeways, and smog.
- Busy. You need to be prepared for a physical working environment with walking, stair climbing, bending, reaching, lifting (up to 50 pounds with assistance) as required

We work as a team and believe that we succeed together - these job duties may change based on the needs of the team and company as a whole.

EEO:
Pursuit is an Equal Opportunity Employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, colour, age, religion, gender, sexual orientation, disability, veteran status, and other protected characteristics.

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