Academic Advisor and Undergraduate Program Administrator

**Date Posted**:06/25/2025
**Req ID**: 43815
**Faculty/Division**: UofT Mississauga
**Department**: UTM: Math/Comp. Sciences
**Campus**: University of Toronto Mississauga (UTM)
**Position Number**: 00028192

**Description**:
**About us**:
U of T Mississauga—the second largest campus of Canada’s top-ranked university and the only research university in Ontario’s booming Peel Region—is one of the world’s great catalysts of human potential.

Our employee community hums with the energy of 3,400 faculty, librarians and staff, who power our campus with curiosity, connection and care. We work together to spark life-changing research and innovation, make an indelible mark on the world by building equitable cities and societies, enable healthy lives, create a sustainable future and ignite entrepreneurship. Above all, we prioritize student success, and seek to give our 16,500 students the lift of a lifetime through learning and discovery. We love to open opportunities available nowhere else for our community to achieve their ambitions and make their unique contributions to Canada and the world.

This work all comes together on a spectacularly green campus, alongside the Missinihe-ziibi (Trusting Creek or Credit River), where we seek to honour truth, reciprocity and reconciliation on the traditional land of the Huron-Wendat, Seneca and the Mississaugas of the Credit First Nation. We’re thrilled to welcome those who want to learn more about us and to be part of what we do.

**Your opportunity**:
The Department of Mathematical and Computational Sciences is an academic unit that includes mathematics, computer science and statistics. We can only realize our mission with the dedication and excellence of engaged staff and faculty. As an Academic Advisor and Undergraduate Program Administrator you will contribute to the academic success of our students, the smooth running of our courses and programs, and act as a vital resource to instructors on academic matters.

You will advise students on academic and personal matters impacting their academic success. The incumbent assists students with a wide range of academic issues and concerns, including interpretation of University policies and procedures, selecting courses and programs, meeting degree requirements, managing personal or health issues which impact their academic progress, and planning pathways for their future.

In addition, the incumbent provides administrative support for academic and curriculum matters to ensure smooth course and program delivery and compliance with University policies and procedures.

**Your responsibilities will include**:

- Advising students on academic and/or financial matters by providing options and consequences incorporating personal circumstances impacting academic success and an understanding of an individual's background
- Providing detailed information on program and/or course eligibility requirements, procedures, policies and deadlines
- Reviewing and approving changes to program requirements for exceptional cases
- Analyzing statistical information to inform enrollment projections and planning
- Delivering student recruitment presentations
- Acting as the first point of contact for program-related enquiries
- Promoting programs at recruitment events

**Essential Qualifications**:

- Bachelor's Degree or acceptable combination of equivalent experience.
- Minimum four years related experience in a similar academic role required.
- Experience providing advice to students in an academic department.
- Experience advising students on program and/or course requirements.
- Experience with timetabling, curriculum and program coordination.
- Experience in the administration of University policies and procedures with emphasis on undergraduate program academic guidelines, procedures and policies.
- High level of proficiency in MS Office (Word, Excel, Outlook, PowerPoint, teams), Zoom, ROSI/ACORN, Degree Explorer.
- Exceptional interpersonal and communication skills, both verbal and written.
- Demonstrated ability to interact with faculty, students and professional colleagues in a tactful, professional and diplomatic manner.
- Demonstrated ability to work independently and as part of a team.
- Excellent analytical, problem-solving, organization and time management skills.
- Demonstrated ability to manage competing priorities and meet tight deadlines while maintaining a high degree of accuracy.
- Ability to maintain high level of confidentiality.

**Assets (Nonessential)**:

- Experience with Power BI.
- Experience with Course Information System (CIS), Student Advising Service (SAS) an asset.

**To be successful in this role you will be**:

- Articulate
- Motivated self-learner
- Organized
- Possess a positive attitude
- Resourceful
- Tactful

**Closing Date**: 07/07/2025, 11:59PM ET
**Employee Group**: USW
**Appointment Type**: Budget - Continuing
**Schedule**:
**Pay Scale Group & Hiring Zone**:
**Job Category**: Registrarial Services
**Recruiter