Associate

**Front Row Insurance Brokers - Vancouver**

At Front Row, we insure the entertainment industry. As a progressive and growing insurance brokerage, we have an Associate position available effective immediately.

**Your Responsibilities**
- Upholding the level of service synonymous with Front Row Insurance Brokers Inc., which includes excellent product knowledge and fast service for the film insurance niche
- Issuing and checking insurance documentation which can include: binders, certificates, invoices, policies. Training provided
- Prepare and send new account submissions to insurance markets
- Read film and TV scripts and review for hazardous activity
- Entry of Client Data into TAM system, and maintenance of client files
- Check policies and endorsements received from the insurance company for accuracy
- Assisting clients through the claim process which can include speaking with adjustors and insurance companies on the client’s behalf. In house support is provided for claims.
- Collecting receivables from clients for outstanding accounts
- Preparing proposals to be sent clients
- Assistance with covering for vacations for other administrative positions.
- Other duties as required

**Your Skills + Abilities**

Your success in this role comes from your passion to help people. You have strong social skills and genuinely believe it’s fun to talk with new, creative types such as film producers, musicians and photographers. You take pride in helping people to find the right products for their needs. To succeed, you become an expert at what you do, direct your own work, and work with a team that has a broader purpose than profit alone. You and those who you work with would describe you as someone who:

- Is Client focused
- Possesses Excellent Time Management Skills with the ability to meet deadlines and use abeyance systems.
- TAM Knowledge a plus
- Holds Enthusiasm for the Film Industry and storytelling in general
- Delivers excellent customer service and is friendly to work with
- Communicates effectively when speaking with, or writing to, others.
- Uses active listening and questioning skills to understand needs and issues.
- Takes a consultative approach to guiding the customer
- Works well under pressure, both independently and within a collaborative team.
- Is able to thrive in a fast-paced, high-volume work environment
- Uses sound judgement in making decisions and taking calculated risks.
- Adapts well to, and often initiates, change.
- Enjoys personal development and growth through learning.
- Provides and receives constructive feedback.
- Has the confidence to collaborate with our offices in LA, NY, Montreal and Toronto.
- Must be able to multi-task and prioritize in a high paced office
- Is well organized
- Has great attention to detail
- Has the ability to work independently with little supervision
- Must be able adaptable and flexible to change
- Has a Positive Helpful Attitude

**Your Education + Experience**

Your experience and education, combined with our provided product training, will ensure your success at Front Row. For this role, you bring:

- At least 2+ years of insurance experience

**Your Compensation + Benefits**

Your very competitive compensation and benefits plan includes:

- 3-weeks of vacation to start with an additional week after 5 years.
- Full MSP coverage for you
- Benefits program.
- In-house and external training paid by Front Row.
- Potential for bonuses.
- Potential to attend entertainment industry parties and premieres.
- A beautiful, bright office with stunning ocean and mountain views.

One of the things you’ll enjoy most about Front Row is the supportive team environment. You know you’re never set up for failure; instead, you get all the coaching, mentoring, training, and tools you need to be successful.

**How to Apply