Store Manager

**About Henry’s**:
Henry’s is one of Canada’s Best Managed Companies. The loyalty of our employees and their passion for photography and customer service sets us apart from the competition. Henry’s employs principled, dedicated, and passionate people who work hard at what they do. Our success is based as much on our creative and talented team s as the selection of products, competitive prices, and industry leading services we offer.

**Come see things through our lens**

**Why Join Us?**
- High bonus potential
- Great company culture
- The opportunity to test a variety of different equipment while also learning about the products we offer
- Great benefits package
- Take advantage of our employee discount
- We offer various perks like discounted gym membership, events and a lot more.
- Opportunity for growth and learning within the organization

**Overview of the Role**:
As the Store Manager, you'll be at the heart of the store operations, making sure everything runs smoothly and our goals are met. You'll lead your team with enthusiasm, offering guidance and support to help everyone shine. You'll be the go-to person for creating an environment where everyone feels welcome and appreciated. From day-to-day operations to long-term planning, you'll manage every aspect of the store with a focus on excellence and teamwork to meet your sales targets and maintain your KPI standards. Your leadership will inspire others to deliver exceptional customer service and achieve their best. Plus, you'll keep open lines of communication with the Regional Manager to share insights and updates. Through your dedication and positive attitude, you'll help create a vibrant, successful store that both customers and employees love.

**What You'll be Doing**:

- Effectively running all store operations and activities, ensuring it supports Henry's to achieve its goals
- Provide leadership and guidance to all staff helping them to reach their goals
- Set an example by demonstrating superior communication and customer service skills
- Create an environment where employees feel valued
- Ensure timely communication of product knowledge, systems training, merchandising techniques and issues of security to all employees
- Responsible for hiring, orientation, and on-the-job training of all new employees
- Employee coaching and performance management
- Prepare in advance, lists of tasks to be accomplished during any foreseen absence (i.e., day off or holidays)
- Conduct weekly group meetings to discuss ideas, new product information, current or upcoming retail promotions and any additional retail initiatives
- Review and communicate sales statistics to each employee to direct and promote positive selling efforts
- Continually keep lines of communication open with senior management
- Review daily report summaries
- Ensure completion of payroll & paid time off records
- Review all store statistics and maintain up to date records on a monthly basis

**What you Bring**:

- 3+ years experience in retail management, customer service, sales, retail, retail sales, over the counter shopping, store management, customer support, and sales management is required
- Excellent communication skills
- Good understanding of the products and services offered at Henry’s
- Excellent interpersonal skills; able to make a personal and genuine connection with customers and your team
- Able to identify problems and a solution to them while maintaining a positive attitude
- Interested in learning new things and acting as a coach to empower your team

We believe Henry’s culture supports individuals to pursue their passion and to achieve great things. This opportunity will offer a career that will be rewarding, interesting, sometimes challenging, but mostly fun. Join the Henry’s family and be part of our exciting future

We sincerely thank all applicants for their interest in the role. Due to the volume of resumes received we will only contact applicants meeting role requirements for next steps.

In accordance with the Accessibility for Ontarians with Disabilities Act and all other applicable legislation, Henry’s is pleased to accommodate individual needs for applicants with disabilities within the recruitment process. Please let us know if you require an accommodation to ensure your equal participation in the recruitment and selection process.

**Job Types**: Full-time, Permanent

Pay: $58,000.00-$63,000.00 per year

**Benefits**:

- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Flexible schedule
- Life insurance
- Paid time off
- Store discount
- Vision care

**Experience**:

- Retail Store Manager: 5 years (required)

Work Location: In person