Account Coordinator

3 days ago


Montréal, Canada Impenco Full time

**Job Overview**:
**Key Responsibilities**:

- Act as the primary point of contact for key clients, providing timely updates on orders, delivery schedules, and production status
- Coordinate the full order cycle — from sampling and quotations to purchase orders, production, and shipping
- Analyze customer requirements, costing structures, and delivery feasibility to support accurate quoting and production planning
- Prepare and maintain detailed reports on account activity, cost tracking, and performance metrics
- Communicate proactively with clients regarding timelines, changes, and feedback
- Provide administrative support to the sales and operations teams as needed

**Qualifications**:

- Minimum 2-3 years of experience in a similar role (account management, order coordination, or customer operations)
- Strong analytical and problem-solving skills
- Excellent written and verbal communication skills
- Proficiency with Microsoft Excel and other reporting tools
- High attention to detail and ability to manage deadlines
- Experience in manufacturing, packaging, or B2B customer service is a strong asset

**How to Apply**:
If you are a motivated individual with a passion for customer service and detail, please submit your resume. We look forward to hearing from you

Pay: From $25.00 per hour

Work Location: In person



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