Psychosocial Support Worker

Come Build Hope and Homes with Us
Psychosocial Support Worker - Full Time
King William Program - 253 King William St., Hamilton, ON
24 units of Specialized Supportive Housing
**Salary**: $45,900-$54,600
**Position Description**: Reporting the Program Supervisor, as Psychosocial Support Worker, you will come alongside tenants who have experienced mental health concerns and/or substance use to optimize housing stability. Using a service plan, you will offer support services and assist tenants to learn skill sets needed for independent living to flourish within the community. Engage in a collaborative assessment process of tenant’s progress, helping them achieve their social inclusion and community development goals, focusing on purpose-filled planning and intervene in crisis situations. As part of an interdisciplinary team, you will also enhance community engagement, tenant-led initiatives, and develop a safe environment for our tenants to thrive. This position will require a high level of resilience and willingness to work in close proximity to challenging situations.
As this program will be supporting tenants from Black and racialized communities, we are seeking a Psychosocial Support Worker who self-identifies as a visible minority or Black, understanding the challenges faced by the BIPOC community (Black, Indigenous, and People of Color).
What matters to you? Being in a work culture that operates out of their core values of DIGNITY, LOVE and HOPE- embracing diversity, promoting equality and inclusion. A place that sees you as a LEADER contributing your individuality to champion the vision of creating communities that TRANSFORM lives.
**About Indwell**: Founded in 1974, our Christian charity continues to thrive and grow exponentially as we serve people impacted by poverty and homelessness through our vision of HOPE and HOMES for All. We are the fastest growing developer in Ontario creating affordable high quality efficient housing communities coupled with supportive programs to over 1200 tenants to meet their needs of health, wellness, and belonging. To learn more, go to: indwell.ca/our-model
**Hours of Work**: 40 hours per week. The program operates 7 days a week, including public holidays. Flexibility is required to meet program needs, which will include evening and weekend hours. Participation in the on-call schedule rotation is required to support the residents and each other on the team. The on-call rotation consists of carrying a work cell phone 24/7 for one week at a time, responding to urgent needs.
**WHAT YOU WILL BE DOING**:

- Attend trainings on recovery; psychiatric rehabilitation, trauma, supported employment practices, substance use and cultural competency. Keep apprised of new research and developments in these areas through journals, web sites and literature to transfer knowledge to the team and tenants in the most effective manner available.
- Assist tenants in gaining access to needed psychiatric, medical, social, residential, financial, and other services appropriate for the individual. Actively engage tenants in services including visits, appointments, programming, and activities within the community.
- Connect tenants to community resources and peer supports to promote community integration and inclusion. Provide education on available treatment or support models available in the community, completing referrals when needed and preparing individuals for such connections.
- Ensure all required documentation is completed in a timely, comprehensive, and legible manner and that health records are protected.
- Consult and collaborate with all team members on a regular basis. The goal of the Psychosocial Support Worker role is to holistically support a tenant within an interdisciplinary team. Therefore, team approaches should always be considered.
- Complete required assessment tools according to appropriate timelines.
- Coordinate, lead, and/or contribute to service planning for tenants.
- Take responsibility for a primary case load under the supervision of Program Supervisor or Program Manager.

**Psychosocial Support Duties**:

- Assist tenants in developing and practicing the skills defined in their service plans in consultation with tenant and interdisciplinary team. This may include accompanying tenants to appointments, leisure activities or other activities of interest including religious, educational, or vocational opportunities to provide support and encouragement.
- Providing support with identifying early warning signs of mental health decline, developing coping, crisis, and safety plans and developing and facilitating psychoeducational, self-help groups through a biopsychosocial and psychosocial rehabilitation lens: facilitating tenants’ learning of coping skills to help handle stressful situations / environments and developing resources that reduce future stressors.
- Championing the importance of skill development as part of an interdisciplinary team. This involves coming alon