Continuous Improvement Analyst

Continuous Improvement Analyst
- INDEPENDENT ELECTRICITY SYSTEM OPERATOR (IESO)

**Requisition ID**:

20524**Location**:

Mississauga, ON (Hybrid)**Status**:

Regular**Business Unit**:

Information & Technology Services**Why join us?**

You’ve got great skills. And you want to use them in an organization where you know what you do every day matters. We get that.

We also know that ensuring Ontarians have access to affordable and reliable power doesn’t happen by accident. So we give you the tools, flexibility and support you need to achieve your goals, and development opportunities to help you grow. You’ll thrive in a collaborative, team-based environment that values your unique skills and experiences - and recognizes that when you do better, we become even better too.

**Who we are**

The Independent Electricity System Operator (IESO) works at the centre of the province’s power system, ensuring Ontarians have access to reliable and cost-effective electricity when and where they need it. We operate the province’s electricity grid 24/7, design, run and oversee the wholesale electricity markets, and plan and prepare to meet Ontario’s electricity needs - now and into the future.

**The opportunity**- The Continuous Improvement Analyst helps guide the IESO’s Lean Centre of Excellence in identifying Continuous Improvement opportunities that will be facilitated by the Lean Centre of Excellence. The Continuous Improvement Analyst is also an expert in the design and testing of robotic-process automation (RPA) workflow, improvements to business processes (new and existing), assist in designing solutions to resolve audit findings as assigned, and supports knowledge management facilitations for IESO Business Units in the area of Lean and Six Sigma. This also involves tracking improvement initiatives once implemented to ensure adequate controls are in place to deliver expected measurable quality levels.

**What you’ll do**
- Assist/contribute to the design, implementation and operation of the Lean Centre of Excellence including, but not limited to:

- Providing input and analysis into existing processes and functions to determine potential value-stream improvements
- Assisting in the measurement of Business Unit performance to discover opportunities for value-stream improvement
- Analyzing both Lean Centre of Excellence and non-Lean Centre of Excellence facilitated value-stream improvements to reduce costs, increase productivity or deliver greater value
- Support the improvement of organizational processes with the aim of making them as efficient as possible
- Assist with the development of strategies for the IESO to follow that will produce opportunities to reduce costs, increase productivity or deliver greater value
- Effectively manage the development and deployment of robotic-process automation (RPA) workflows for value-stream improvement initiatives facilitated by the Lean Centre of Excellence
- Provides thought-leadership, guidance, training and coaching to colleagues and other staff around areas of Lean Six Sigma and value-stream improvement
- Provide thought-leadership and guidance for IESO staff to standardize best quality and business practices for wide-scale adoption.
- Maintain current knowledge of professional standards, Continuous Improvement methodologies and approaches
- Interface with others - internally with the Legal, Planning, Corporate Services, and other IESO Departments;
- Conduct research on topics and issues related to Lean Six Sigma and robtic-process automation (RPA)
- Prepare and assist in the development of Lean Centre of Excellence Continuous Improvement initiative schedules.
- Demonstrate leadership and mentor, advise, and guide less experienced staff both within CIO Office but also from across the IESO in Lean Six Sigma and robotic process automation (i.e. co-op students, etc.)

**What you need to succeed**

**Education**:

- Requires strong oral communication skills and exceptional written communication skills for facilitation, negotiation, and presentations that deal with the business of I&TS at all levels. Including other business units, project teams, executive leadership and external parties as may be required in assisting with supplier or continuous improvement issues.
- Responsible for helping identify and assisting with the implementing of continuous quality improvement projects, and the delivery of training necessary to educate staff in quality improvement practices, tools, and methodology.
- This knowledge is normally acquired either through the successful completion of a 4-year University education in Commerce, Information Management Studies, Information Science, or a related field of study. Certification in Six Sigma or Lean Six Sigma at a level consistent with the Green Belt level is strongly recommended.

**Experience**:

- Requires some knowledge in procedures and methods pertinent to the fields of Business Administration and Quality Management. Possesses a thorough underst