Office Manager

**About Us**

Diligent is the global leader in modern governance, providing SaaS solutions across governance, risk, compliance, audit and ESG. Empowering more than 1 million users and 700,000 board members and leaders with a holistic view of their organization's GRC practices so they can make better decisions, faster. No matter the challenge.

At Diligent, you are an agent of positive change. You are joining a team of passionate, smart, creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place. Be a part of a global community on a mission to make a real impact.

**Position Overview**

Diligent's continued success and growth depends on not just setting a high bar of client satisfaction, but also of employee experience. Diligent is seeking a proactive and vibrant Office Manager to join our local team in Vancouver. Our office manager will ensure a smooth running of our office operations and work closely with our employees and local Leadership Team to manage administrative and office related tasks. This is the perfect opportunity for an individual who loves to roll their sleeves up and support various initiatives and projects, is meticulously organized, analytical, and is passionate about being part of the growth of our organization, with a focus on their office site.

**Key Responsibilities**
- Ensure that Diligent's space is maintained by in-house staff, outside vendors and building maintenance and that problems are rectified in the most economical manner.
- Managing the entire office space including workspace allocation, working closely with recruitment and ETS to align on new joiners.
- Management of our reception desk and general reception responsibilities.
- Maintain all contracts related to the use of outside vendors.
- Prepare annual office budgets and quarterly operating budget.
- Assist Procurement with office PO requests and requisition submittals.
- Maintain and analyses all supply vendor contracts and agreements on a semi-annual basis.
- Maintain the security and integrity of the office through the use of access control systems.
- Assist the Office Manager with the Diligent's Heath and Safety program.
- Lead office engagement initiatives, working closely with the local culture club/Site Lead in building engagement programmes (team building exercises, networking events etc)
- Executive leadership support, whether it be catering, diary management, travel or general office support.
- Order office supplies, snacks and beverages on a weekly basis, keeping track of spend and managing office expenses.
- Coordinate catering for departmental lunches & non-executive meetings.

**Required Experience/Skills**
- Proficiency in Microsoft Office Suite.
- 3+ years of experience office management role or customer facing role (including areas such as hospitality).
- Experience managing an office and coordinating an office move are a distinct advantage.
- Experience supervising staff such as front desk and receptionist personnel is an distinct advantage.

**What Diligent Offers You**
- **Creativity is ingrained in our culture.** We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients
- **We care about our people. **Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs to name a few
- **We have teams all over the world**. We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney.
- **Diversity is important to us.** Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding.

Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability - to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place.

Headquartered in New York, Diligent has offices in Washington D.C., Baltimore, London, Galway, Budapest, Vancouver, Bengaluru, Munich, and Sydney.

**To all recruitment agencies**: Diligent does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Diligent employees or any other organization location. Diligent is not responsible for any fees related to unsolicited resumes.