Fun & Energetic Escape Room Game Master

2 weeks ago


Coquitlam, Canada Trapped Coquitlam - Real Life Room Escape Games Full time

Trapped Coquitlam - Real Life Room Escape Games is looking for two passionate, energetic and confident individuals with a strong background in customer service to join our team The positions will be part-time to start, but knock our socks off and show passion for the job and we'll happily move you up to full-time hours. There is also the option to become a key holder, which comes with raise eligibility. Make it through your three month probation and you'll also be eligible for our profit share program, which can offer a nice bonus each month.

Due to the nature of the business, late evenings and weekends are a MUST for availability. You must also have your own vehicle or use Uber to get you to and from work. You will be working until 1:30AM at times and public transit does not operate that late - we don't want to keep your folks up until all hours of the night. :)

As a Game Master, you are the players guide in the escape room experience they're about to enter. You're a storyteller and trusted guide providing hints throughout their experience in the room. You will be responsible for game setup, taking reservations, processing payments, posting funny daily memes, keeping the facility clean and sanitized, and taking fabulous group photos and overall providing an amazing experience for our customers. If you check out our online reviews, you'll see how much of an impact our team has on the player experience.
- For anyone with allergies: we use commercial cleaners constantly to sanitize, and one of our themes has hay on the floor, which you will be required to reset. Escapees vary in age and it can get very loud with excitement here Please consider this when applying.

Work remotely
- No

**Job Types**: Part-time, Permanent
Part-time hours: 15 - 25 per week

**Salary**: $15.65-$16.65 per hour

**Benefits**:

- Casual dress
- Company events
- Discounted or free food
- Flexible schedule
- On-site parking
- Profit sharing
- Store discount

Flexible Language Requirement:

- French not required

Schedule:

- 4 hour shift
- 8 hour shift
- Evening shift
- Holidays
- Monday to Friday
- Night shift
- Overtime
- Weekend availability

Supplemental pay types:

- Bonus pay
- Overtime pay

COVID-19 considerations:
Our entire team agreed to still wear masks, but customers no longer have to wear them. We follow all government mandates as they come.

Application question(s):

- Based on the job description, are there any other questions you would like to answer here?

**Experience**:

- customer service: 1 year (required)

**Language**:

- English (required)

Licence/Certification:

- drivers license & own vehicle or take Uber's everywhere (required)

Work Location: In person



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