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Learning & Development Specialist - Ph&n

2 weeks ago

Calgary, Canada Royal Bank of Canada Full time

**Job Summary**

**What is the opportunity?**

**What will you do?**
- Design and deliver customized virtual and in-person training to newly hired IC team members.
- Evaluate the effectiveness of training programs through feedback, assessments, and performance metrics, and make improvements as needed.
- Stay updated on industry trends, best practices, and innovative learning technologies to enhance our offerings.
- Provide additional administrative support to the Manager, as required.

**What do you need to succeed?**

**Must have**:

- In-depth knowledge and understanding of PH&N IC, with a minimum of 2 years’ experience in a front office role.
- Strong facilitation, presentation, and communication skills.
- Experience with Microsoft PowerPoint.
- Strong organizational and project management skills
- Self-motivated, and able to work independently, as well as a part of a team.
- Able to work from a home office, as well as travel across Canada when required.
- Bilingualism (English and French) required, as you will regularly serve our clients and do business with RBC partners and/or employees across Canada with English and French speaking needs.

**Nice-to-have**:

- Post-secondary education
- Experience in a training capacity, along with strong problem-solving skills.

**What’s in it for you?**

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable.
- Leaders who support your development through coaching and managing opportunities
- Ability to make a difference and lasting impact.
- Work in a dynamic, collaborative, progressive, and high-performing team.
- Opportunities to do challenging work.
- Opportunities to take on progressively greater accountabilities.

**Job Skills**

Analytical Thinking, Communication, Detail-Oriented, Growth Mindset, Microsoft PowerPoint, Presentation Techniques, Teamwork, Time Management

**Additional Job Details**

**Address**:
RBC CENTRE, 155 WELLINGTON ST W:TORONTO

**City**:
TORONTO

**Country**:
Canada

**Work hours/week**:
37.5

**Employment Type**:
Full time

**Platform**:
WEALTH MANAGEMENT

**Job Type**:
Regular

**Pay Type**:
Salaried

**Posted Date**:
2025-02-24

**Application Deadline**:
2025-03-10

**I**nclusion** and Equal Opportunity Employment**

At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.

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