Inside Sales Manager

12 hours ago


Vancouver, Canada Sage Full time

As our Inside Sales Manager, you will lead a team of high-performing retention colleagues working directly with our customers to maintain active business care plans. Every day, you will lead the team to achieve additional value through add-on services, migration to additional Sage products/services, and maintaining a low churn percentage in value and volume. To thrive in this role, you will foster a team culture of high performance, adherence to Sage values and behaviors, and brand champions. These goals are achieved by effective collaboration and coordination with internal Sage teams and colleague development.

**This is a hybrid office role that comes into the downtown Vancouver office 3 days a week**

**Key Responsibilities**
- Coach and monitor sales colleague calls to ensure best practices.
- Coach sales colleagues on best practices for driving customer renewals, sales prospecting, opportunity management, and closing skills.
- Assist colleagues in developing the right strategy based on customer needs, technology requirements, and commercial terms to deliver the best solution for the customer and Sage.
- Identify obstacles and ways to increase prospecting leads by the team
- Track and report KPIs to align with sales objectives and meet and exceed quota expectations.
- Able to proactively identify calling campaign trends and opportunities based on campaign results.
- Present sales, revenue, expense reports, and realistic forecasts to the management team.

Qualifications:

- 5+ years of B2B inside sales experience.
- 2+ years of indirect/direct inside sales leadership experience in the Software / SaaS industry.
- Must be able to integrate rapidly with an existing team.
- Background in developing a successful sales and account management team is essential.
- High-energy leader who can energize sales staff to attain and exceed ambitious goals.
- Ability to work well with senior leaders, peers, and administrative departments to accomplish objectives and build relationships across the business.

Plenty of perks:

- 100% paid premiums for health, dental, and vision coverage.
- RRSP contribution match (100% up to 4%).
- 35 days paid time off (11 paid holidays, 16 vacation days, 3 personal days, 5 sick days).
- 18 weeks of paid parental leave for birth, adoption, or surrogacy offered 1 year after the start date.
- 5 days paid yearly to volunteer (through Sage Foundation).
- $5,250 tuition reimbursement per calendar year starting 6 months after the hire date.
- Sage Wellness Rewards Program (annual fitness reimbursement).
- Library of on-demand career development options and ongoing training offerings.

The compensation will be determined by location, level, job-related knowledge, education, and experience. Certain provinces in Canada require job postings to include a reasonable estimate of the salary range applicable to the role.

For this role, in those locations, the target salary+commissions, OTE (On Target Earnings) for new hires is $65,000 to $130,000.

LI-MB2


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