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Kung Fu Tea Guelph. Barista/customer Service

3 weeks ago

Guelph, Canada Kung Fu Tea Guelph Full time

**Overview**
We are seeking a dedicated and friendly Customer Service Representative to join our team. In this role, you will be the first point of contact for our customers, providing exceptional service and support in a fast-paced environment. Your primary responsibility will be to assist customers with their inquiries, process transactions, and ensure a positive experience that aligns with our commitment to quality and service.

**Responsibilities**:

- Greet customers warmly and provide assistance with their needs.
- Process customer orders accurately using the Point of Sale (POS) system.
- Handle cash transactions and maintain accurate cash handling procedures.
- Address customer inquiries and resolve any issues promptly and effectively.
- Ensure compliance with food safety standards while handling food products.
- Maintain a clean and organized workspace to promote a safe environment.
- Collaborate with team members to enhance service delivery and customer satisfaction.
- Utilize basic math skills for transaction processing and cash handling.

**Skills**:

- Strong time management abilities to efficiently handle multiple tasks.
- Basic math skills for accurate transaction processing and cash handling.
- Experience in food service or the food industry is preferred.
- Familiarity with cashiering systems and POS technology.
- Excellent communication skills to interact effectively with customers.
- Ability to work well under pressure in a fast-paced environment.
- Knowledge of food safety practices is a plus.

Join us in delivering outstanding customer experiences while being part of a dynamic team

**Job Type**: Part-time

Pay: $17.20 per hour

Additional pay:

- Tips

**Benefits**:

- Discounted or free food
- On-site parking
- Store discount

Schedule:

- 4 hour shift
- Day shift
- Evening shift
- Every Weekend
- Holidays
- Monday to Friday
- On call
- Weekends as needed

Work Location: In person