Tim Hortons General Manager
1 week ago
As a General Manager, you are an enthusiastic role model who motivates Team Members to deliver exceptional service for every guest, every time. You build positive relationships with your team members and promote a positive and inclusive work environment.
As a passionate team leader, you believe in the importance of training Team Members to ensure high standards of guest service, quality and cleanliness are achieved. Through your knowledge of the quick-service restaurant industry, you take pride in supporting the Owner in the day-to-day operations of a fast-paced restaurant.
**Responsibilities**:
- Managing labour costs through effective scheduling and floor management
- Controlling food and paper costs using order guides
- Ensuring that product launches and promotions are executed with perfection
- Resolving guest issues, as well as working with your team to minimize issues
- Participate in the recruitment process
- Training new Team Members
- Monitor weekly and monthly inventories
- Prepare and provide restaurant Team Members with performance reviews
- Train, remind and encourage Team Members to follow all Health & Safety policies and programs we have in place
- Coach and discipline Team Members as needed
- Be a leader and always lead by example by following all Tim Hortons policies and procedures
- Plan, organize, direct, control and evaluate daily operations
- Balance cash and complete balance sheets
- Complete cash reports and related forms
- Foster a positive work environment through leadership and example
**REQUIREMENTS**
- Education - Secondary (high) school graduation
- Experience - Minimum 2 years experience in the quick-service restaurant industry
- Computer Skills - Point of Sale System, Microsoft Office - Word, Excel, Outlook
- Clearview experience an asset
- Excellent written and verbal communication
- Strong leadership and interpersonal skills
- Customer service mindset
**Job Types**: Full-time, Permanent
**Salary**: $55,000.00-$60,000.00 per year
**Benefits**:
- Dental care
- Discounted or free food
- Extended health care
- Life insurance
- Store discount
- Vision care
Schedule:
- 10 hour shift
- 8 hour shift
- Day shift
- Weekend availability
Supplemental pay types:
- Bonus pay
Ability to commute/relocate:
- Newmarket, ON: reliably commute or plan to relocate before starting work (required)
**Experience**:
- food service management: 2 years (required)
Work Location: One location
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