Front Desk Receptionist
7 days ago
Responsibilities:
- Creating a welcoming environment by greeting agents, answering phone calls, directing visitors/calls, and taking messages for employees
- Organizing courier for outbound/inbound delivery of items
- Takes customer complaints or issues and passes them on to the appropriate parties
- Handling agents sensitive information with care, updating their agent profiles through internal programs + on our websites
- Schedules and maintains the calendar for internal day off requests
- Coordinates the booking and setting up of meeting rooms (for head office only)
- Organizes and files company documents either electronically or with a paper filing system (agent inbox)
- Provides support for teams when necessary (reg letters, requests for updating website/online office)
- Onboarding/off-boarding employees from our various company programs (data entry DATZ, online office + website)
- Handling requests from other departments, assisting with various administration tasks
- Ordering supplies when instructed and some billing/invoicing, entering credit card information and ensuring agent information is up to date
- Ensuring office is kept orderly, and kitchen area is kept clean (ordering coffee when needed and other kitchen supplies)
**Experience**:
- Previous experience working as a front desk receptionist in a similar role for 2 plus years is preferred
- Proficient in computer skills, including Microsoft Office Suite (Word, Excel, Outlook)
- Strong customer service skills with the ability to handle difficult situations professionally
- Excellent organizational and time management skills
- Previous experience in working with real estate related field will be an asset
Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
We offer competitive pay and benefits package. This is a full-time position.
- If you meet the qualifications and are interested in joining our team, please submit your resume for consideration. We look forward to hearing from you
**Salary**: $20.00-$23.00 per hour
**Benefits**:
- Company events
- Dental care
- Extended health care
- Life insurance
- Paid time off
- Vision care
Flexible Language Requirement:
- French not required
Schedule:
- Monday to Friday
**Experience**:
- Front desk: 2 years (preferred)
Ability to Commute:
- Vancouver, BC V6H 1H2 (required)
Work Location: In person
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