Customer Service Representative

6 minutes ago

Halifax, Canada Catalyst Sales and Marketing Full time

**We are looking for someone who**:

- Has knowledge of business administration, sales and marketing.
- Is competent in Microsoft Office and Canva.
- Can work well in a team environment and is self driven.
- Is interested in electrical products, lighting, and learning about new technologies.
- Can learn and manage all aspects of small business including, CRM, project management, KPI’s and strategic planning.

**Daily tasks include**:

- Support for managers in the territory by helping customers understand the products and services being offered, providing price & delivery, creating quotations, fielding customer service requests.
- Manage and update customer database/CRM. Ensure management are aware of any issues/opportunities related to an account.
- Handle customer complaints promptly, effectively and report potential claims.
- Carry out sales and merchandise programs as directed and recommend new items for distributor/showroom stock.
- Participate in training sessions, trade shows, and sales meetings as requested. (National/International travel potentially required).
- Reacting quickly and efficiently to all customer requests.

**Considered an asset**
- Customer service or sales experience
- Post secondary in electrical, electronics or a business-related program

**Working Conditions**:

- Must be able to work in an office environment around others
- Flexible vacation days with a progressive management team
- Comprehensive benefits package
- Cell phone stipend and laptop provided

**Job Type**: Full-time
**Required language**: English
**Job Location**:Halifax, NS (with travel as required)

**Job Types**: Full-time, Permanent

Pay: $40,000.00-$55,000.00 per year

**Benefits**:

- Dental care
- Extended health care
- On-site gym
- Paid time off
- Vision care

Work Location: In person

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