Front of House Supervisor

1 week ago

Vancouver, Canada Original Joe's Full time

**Join the Original Joe’s Team**

Are you a natural leader in the restaurant industry, ready to take on a key leadership role? Do you thrive in a bustling, down-to-earth environment where your main job is making sure guests and staff are having a great time?

Original Joe's is seeking a motivated and hands-on **Front of House Supervisor** to join our team. We're the community's go-to spot for great food, cold drinks, and genuine, unpretentious service. As a key holder and leader on our team, you'll be crucial in keeping our energy high, mentoring staff, and ensuring our guests always leave happy.

This role is perfect for an experienced restaurant professional (like a Team Lead or Key Holder) who loves being in the middle of the action and leading by example.

**Why You'll Love Working With Us**:

- **Competitive Pay & Great Benefits**: We offer a competitive wage plus tip-out, and a comprehensive benefits package that includes dental and extended health care.
- **Real Work-Life Balance**: We value your time. With flexible scheduling and a focus on balance, you can build a career you love without sacrificing your personal life.
- **Grow Your Career**: We are passionate about promoting from within. Show us your dedication and leadership, and we'll provide you with a clear path to advance into higher management roles.
- **A Fun, No-Nonsense Culture**: Be part of a vibrant and supportive team where you can be yourself. We're a community hub, and our team is the heart of it.

**What You'll Be Doing**:

- Lead, supervise, and motivate the Front of House team during busy evening and weekend shifts, ensuring smooth service and a positive vibe.
- Act as a key support for the General Manager, assisting with daily restaurant operations and maintaining our high standards.
- Be hands-on and visible on the floor: help run food, touch tables, manage seating, and jump in to support your team wherever needed.
- Train, coach, and mentor new and existing team members, empowering them to deliver the genuine hospitality OJ's is known for.
- Resolve guest concerns with a positive, solutions-focused attitude, turning any challenge into a great experience.
- Ensure the restaurant is always clean, organized, and welcoming for our guests.

**What You Bring to the Table**:

- **Required**: 1+ years of experience in a leadership role (e.g., Key Holder, Team Lead, Supervisor) within a full-service restaurant or bar.
- A proven ability to lead and mentor a team in a fast-paced environment.
- A passion for guest service and a knack for building rapport with customers and team members alike.
- Strong problem-solving skills and the ability to stay cool and effective under pressure.
- **ProServe certification is required.**:

- Must have availability to work a flexible schedule, with a focus on evenings, weekends, and holidays.

**Ready to join a team that feels like family?**

Pay: From $18.50 per hour

Expected hours: 30 per week

**Benefits**:

- Company events
- Dental care
- Discounted or free food
- Extended health care
- Flexible schedule

Ability to commute/relocate:

- Vancouver, BC V6B 6A1: reliably commute or plan to relocate before starting work (preferred)

**Experience**:

- Restaurant Supervisor: 1 year (preferred)

Licence/Certification:

- ProServe (preferred)

Work Location: In person

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