Palliative Care Clinical Coach

**Position title**: Palliative Care Clinical Coach (“Clinical Coach”) **Reports to**: Queen Square Family Health Team Leadership, closely liaising with the OH Central Leadership Team responsible for Palliative Care to accomplish implementation goals across a network of partners **About the Central West Ontario Health Team** The Central West Ontario Health Team (CW OHT) is a collaboration of health partners across Brampton, North Etobicoke, West Woodbridge, Malton and Bramalea. As one of the largest OHT’s in the province we serve close to 900,000 people. Together, more than 275 partners including home and community care, acute care, specialty care, primary care, long-term care, mental health and addictions services, patients/clients, community support services, are coming together with the goal of providing better coordinated care for the community. **About Queen Square Family Health Team, the Host Organization** Queen Square Family Health Team is dedicated to delivering accessible, equitable, and patient-centered primary care to our local community. Our skilled interdisciplinary team works closely with Queen Square Doctors to provide comprehensive primary care to over 35,000 patients and clients. Through a collaborative, team-based approach, we offer a wide range of programs and services designed to ensure patients and clients receive timely and effective care. As a proud partner of the Central West Ontario Health Team, we actively foster collaborations and partnerships that strengthen the healthcare system and meet the diverse needs of our patients, clients, and team members. **Compensation & Benefits** - 1-year contract position (Until March 31, 2026). - Eligible for Full Benefits, Defined Benefit Pension Plan (HOOPP), Mileage Reimbursement. - Potential for secondment opportunity where possible/appropriate. - Salary Range: $75,000 - $125,000 per annum (1.0 FTE). **Purpose of Position** Overall, the Clinical Coach is responsible for working with participating community organizations in alignment with provincial direction established by Ontario Health and guidance developed by the Ontario Palliative Care Network. The Clinical Coach will drive practice change, with a focus on improving access to and quality of clinical care, aligned to the Palliative Care Health Services Delivery Framework in the Community ("The Delivery Framework") and the Ontario Palliative Care Competency Framework. **The Clinical Coach will**: - Provide palliative care coaching and mentoring to staff and clinicians in participating community organizations, to build primary-level palliative care competencies. - Collaborate with leaders of community organizations on local service integration, and change management initiatives, using quality improvement methodologies to achieve results. - Consult on clinical care when the complexity of the patients’ needs is beyond the existing competencies of providers (in the community organizations). - Provide support to Indigenous communities and Indigenous organizations for their implementation efforts, where Indigenous communities wish to be involved, in collaboration with regional partners. **Key Responsibilities** Co-create the regional Delivery Framework implementation plan with Ontario Health, including required measurement and reporting. - Attend all regional planning meetings and contribute to the regional palliative care implementation plan, especially plans for education and practice change. - Keep comprehensive records and support data collection for measurement and reporting. - Provide feedback on key learnings related to coach role, along with providing input and reviewing regional progress reports as required. Foster regional collaboration and contribute to broader system integration. - Develop relationships with key partners to establish trust, credibility, and respect. - Clearly articulate key messages that resonate across different partner groups and audiences. - Update the regional implementation team on challenges and opportunities in the community. - Support Ontario Health Team planning and/or implementation of palliative models of care (where there is readiness). Ensure alignment of community implementation with the guidance of the Ontario Palliative Care Network - Participate in relevant provincial level committees, working groups and task forces. Lead engagement and community-building activities with participating organizations. - Develop and present materials that express palliative care concepts and implementation plans effectively. Provide support to Indigenous communities and organizations for their implementation efforts, as requested by those organizations and, where appropriate, in collaboration with regional partners Critically evaluate the quality of palliative care in participating community organizations. - Collaborate with leadership teams from participating community organizations to identify strengths and gaps in the palliative care they currently pr