Hospitality Manager-nab

**Hospitality Manager-NAB**

Good Samaritan Society:
Good Samaritan Stony Plain Care Centre
Good Samaritan Spruce Grove Care Centre
Good Samaritan George Henning Place
Good Samaritan Clearwater Centre
Good Samaritan Good Shepard Home
Good Samaritan Pembina Village

The world could use more good samaritans. If you are interested in a diverse and rewarding career within a dynamic organization, then choose a career where people matter; where you are valued, appreciated for your hard work, and supported. Join a team that empowers you to live up to your potential so that you can feel part of something bigger and make a difference in the lives of others.

**The Opportunity**
- Employment Type:

- Permanent Full Time 1 FTE
- Hours of Work:

- 0800-1600 Work at multiply locations, Office will be based out of Stony Plain
- Wages:

- $74,248.41-$103,141.76

Reporting to the Director of Hospitality, the Hospitality Manager provides leadership and operational oversight for hospitality services inclusive of food, laundry and environmental services for a range of specific programs and services, including independent living, community programs, assisted/supportive living and long term care to meet the needs of the residents/clients The Hospitality Manager works with other operational leaders to ensure services are aligned with the organizational mission, vision and values, goals and objectives, and that effective and efficient services are being provided.

The Hospitality Manager assumes a leadership role empowering teams to build and maintain a safety culture that pursues leading practices, quality improvement and learning and development initiatives throughout our care homes and programs.

**Educational and other Qualifications**:

- Post-Secondary education in hospitality management and/or Red Seal Chef and/or Registered Dietitian required
- An undergraduate degree related to the portfolio or related field preferred
- Current membership with Canadian Society of Nutrition Management
- Provincial Food Safe Certification or equivalents - Current WHMIS certification

**Work Experience**:

- Five (5) years hospitality management experience in large and complex healthcare organizations, with continued growth in responsibilities including supervision of staff and operational management
- User of menu planning software
- Experience managing a budge**t**

**Knowledge, Skills, and Abilities**:

- Knowledge of:

- Accreditation process o Human Resources and Labour relations management
- Business and financial principles o Environmental Public Health Regulations
- Infection, Prevention & Control Guidelines
- Employee Health & Safety
- Community and seniors' care industry including applicable contractual and legislative requirements
- Strong interpersonal skills with an ability to deal effectively with conflict in a diplomatic and professional manner
- Adept at written and oral communication with internal and external customers
- Strong computer skills, particularly with Microsoft Office suite, webinar and internet technology
- Must demonstrate a creative flair for menu planning, preparation and presentation
- Proven experience in large quantity food preparation, financial planning and food purchasing
- Able to multi-task and demonstrate flexibility in a constant high energy environment while responding to complex priorities
- Exhibits open and sincere approach to relating to people by demonstrating respect and compassion for everyone equally
- Demonstrates critical thinking, analytical, and problem-solving skills to resolve issues independently and/or make recommendations that are supported by evidence consistent with legislation/policies and that meets the standards of care
- Excellent active listening skills
- Ability to travel as required
- Ability to occasionally work after regular hours to attend functions, meetings and to address urgent issues impacting the care home or program
- Ability to be on-call outside of regular business hours as required, willingness to participate in committees and projects

**Who we are**:
As the largest not-for-profit provider of seniors’ care in Alberta and British Columbia, The Good Samaritan Society and Good Samaritan Canada (together, Good Samaritan) have been providing exceptional care and support since 1949. We are faith-based, not-for-profit organizations committed to creating safe, comfortable communities where individuals experience caring, belonging, and purpose. With a proud history of innovation and service excellence, Good Samaritan offers continuing and long-term care, supportive and assisted living, and a variety of specialized health care programs. We serve the healthy and frail elderly, adults with developmental disabilities, and those with chronic or complex health conditions. We operate 61 care homes across Alberta and British Columbia, serving more than 5,600 residents, clients, and patients. Our work is supported by over 4,300 dedicated employees and more than 500 volunteers.