Project Manager

**Project Manager (& Business Analyst Hybrid)** **Who is MarshallZehr?** **MarshallZehr Group Inc (“MZ”)** provides mortgage lending and customized financial solutions for high-performing real estate developers. With $3.7B of fundings over 365+ projects, MarshallZehr has become one of Canada’s most trusted capital partners for the growing construction and development industry. We add value beyond capital - our team’s decades of experience and deep expertise deliver the strategic insight and vision necessary to craft tailored financial solutions, all backed by our proprietary administration technology platform. **The Opportunity** Reporting to the SVP, Operations, the Project Manager has accountability for the end-to-end requirements gathering through delivery of business-driven projects. This role will be the critical right hand to the SVP Operations, accountable to initiate (gather/defining requirements, mock ups), plan (work timelines & resourcing with business and technical teams), and govern projects through to execution including UAT, change management and ultimate operationalization of the project/initiative. You will be acting as a Business Analyst, Project Manager or both across multiple projects and initiatives occurring simultaneously. The Project Manager will be responsible for understanding the longer-term objectives of the Business and Software Roadmap and leverage best practices and methodology to provide the required solutions. This role is for a highly skilled “doer”, who enjoys deeply understanding and improving business processes, including mapping/building requirements, and then managing the project through implementation, ensuring the business need is ultimately met. **The Role** Project Management owns end-to-end initiative delivery and change management. The Project Manager must ensure projects have rock solid requirements, delivered on time, on budget, with quality and are fully implemented and adopted. - Accountable for project intake, concept, requirements, mock ups, documentation, and estimation. - Ensures appropriate organization, governance, decision making, and delivery structures are in place to drive outcomes articulated in the business case, business requirements, and change management plan. - Performs regular delivery risk reviews and support the project teams with escalations and resolutions as required. - Ensures software delivery meets high quality standards. Ensures change management and operational readiness is in place and any transition to business teams are complete. - Establish project structure and reporting relationships, ensure that everybody understands the project goals and his/her role and responsibilities - Encourage good working relationships among all project team members, motivate and resolve conflicts. - Organize project artifacts (documents, wikis) and create documents (meeting notes, process maps, wireframes) that enhance understanding and increase coordination. - Implement good project governance - budget, timeline, resources, scope, change control, task tracking/ticketing. **Stakeholder Management** Organize and maintain effective communication, within project team and with stakeholders and business. - Facilitate project prioritization and decisions. - Creates reusable process or work products. Make/propose improvements to current delivery methodology, work products, services, or processes. - Effectively coach/counsel others and provide feedback to improve performance. - Demonstrate effectiveness in project delivery by organizing and delivery complex work efforts. **What Are We Looking For?** - 3+ years of project management experience spanning multiple areas of business operations and disciplines. - 3+ years of business analysis experience spanning multiple areas of business operations and disciplines. - University degree in Business, Computer Science or other related field. - PMP or similar certification is an asset. - Exceptional ability to see how the “dots” connect across business processes, systems, and/or teams. - Excellent communication and presentation skills, with the ability to effectively negotiate with senior stakeholders. - Demonstrated experience managing customer expectations when leading projects. - Demonstrated ability to lead large initiatives with multiple functional and technical capabilities. - Experience working in Lean / Agile / Scrum methodologies. - Strong working knowledge of following tool sets: - SW Project Management tools (Jira, Gitlab, GitHub, Asana, Etc.) - Data Analysis Tools (PowerBI, Tableau, Excel, Jupyter, Python, R, Etc.) - MS Suite (PowerPoint, Excel, OneNote, Project, Etc.) - Wire Framing and Diagraming Tools (Balsamiq, Axure, Figma, Sketch, Lucidchart, Visio, Miro etc) - Mixture of strong business acumen and project delivery skills. - Ability to resolve conflicting situations with strong problem-solving skills. - Ability to plan and execute multiple initiatives simultaneously