Clinical Assistant

2 weeks ago

Burlington, Canada Halton Family Health Centre Full time

**Description**

Halton Family Health Center is looking to hire a Clinical Assistant to serve as an assistant to a Primary Care Physician. This role will coordinate physician’s patients/schedule daily. This is a fast-paced area where excellent problem solving, and independent thinking ability are critical. Excellent customer service and multi-task ability are key to the success of this position.

**Responsibilities**
- Ensure exam rooms are clean and well stocked at the start and finish of each day.
- Lead patients to exam rooms to prepare for the Physician.
- Provides exceptional customer service to all patients.
- Performs such duties as taking patient’s vitals, dipping urine, and administering injections once delegated by a Physician.
- Sends out all samples and Lab requisitions in an organized and timely fashion.
- Work closely and efficiently with office staff regarding paperwork, referrals, and test results.
- Liaise with patients regarding INR instructions and test results when delegated by a Physician.
- Proper and prompt cleaning, disinfecting, and autoclaving of all instruments used in the Primary Care area.
- Proficient and daily utilization of the (EMR)
- Performs cross-functional responsibilities as required, performing other duties consistent with the job classification, within the Primary Care area and other areas of the building.
- Assist with answering phones, faxes, ticklers, and any other admin functions needed. Most specifically when working with one Physician only.

**Key Competencies and Skills**
- Possess strong problem-solving capability
- Strong attention to detail, being able to detect errors and irregularities quickly.
- Mature approach to customer service, exude professionalism and be confident in dealing with any client service issues.
- Excels in a high-pressure, high-volume atmosphere.
- Displays leadership and mentoring ability.
- Demonstrated ability to handle confidential information in a mature and professional manner.
- Proficiency in patient triage and ability to identify clinical emergencies.

**Qualifications**
- Grade 12 diploma, Post secondary education in the medical field (RPN) or equivalent work-related experience.
- Proficient in Windows and/or other clinic software.
- Previous experience with EMR an asset.
- 2-3 years of work experience in a Primary Care environment.

Schedule:

- 8 hour shift

Ability to commute/relocate:

- Burlington, ON: reliably commute or plan to relocate before starting work (required)

**Experience**:

- primary care/ clinical: 1 year (preferred)

Licence/Certification:

- Do you have your RPN certification? (preferred)

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