Receptionist (Full-time)

**Brightwater Senior Living of Capital Crossing, an Independent Living, Assisted Living, and Memory Care senior living community** **is seeking a knowledgeable Part-Time Receptionist with customer service and administrative experience**.

**We are proud to offer the highest quality engagement, dining, and health support services, and a team that truly cares for our residents. We are always looking for compassionate, teamwork-oriented professionals to join our team. Every team member in a Brightwater community embodies the mission of our company: to inspire hope and enhance the lives of our residents through the creation of an unparalleled experience.**

**Schedule**:Weekdays - Must be available between 1:00 pm - 7:30 pm

**Position Summary**:Each team member at Brightwater is responsible for assisting their department in striving to meet or exceed the standards of excellence that have been set. The Receptionist is responsible for staffing the reception desk and performing clerical duties and other marketing duties.

**Qualifications**:

- Demonstrate ability to communicate effectively, both verbally and in writing.
- Meet state or provincial health related requirements.
- Maintain any certifications as required by state or provincial regulations.

**Essential Duties & Responsibilities**:

- Staff reception desk continuously during assigned period.
- Maintain Resident and Guest Register.
- Promptly answer telephone, directing calls to appropriate persons or relaying messages.
- Monitor for and direct incoming communications to appropriate persons.
- Monitor resident call system and assure staff response (if call system adjacent to reception desk).
- Monitor exit alarm system and assure staff response.
- Perform clerical duties as directed.
- Maintain inventory control system for all office supplies and order needed supplies as directed.
- Arrange coverage of reception desk during break and lunch periods.
- Graciously greet all visitors and politely assist them as necessary.
- Politely assist residents as necessary or assure other appropriate employees do so.
- Process payments for dining and other purchases.
- Perform simple, routine maintenance of office equipment.
- Perform simple housekeeping tasks to assure lobby and reception area is neat and clean.
- Compile new employee hire packets.
- Compile resident move-in packets.

**About Us**

We know that the most important moments in our residents’ lives are the ones that make them feel at home. We continue to create services and amenities designed to help seniors live life THEIR way, and never ask them to change who they are to fit into our communities. We design spaces that adapt to their lives, their needs, and their choices.

**What we value**
Everything our team members do, everything our team members say, and the way our team members act is a direct reflection of the Brightwater brand. We know how important it is to show admiration, have integrity, and work as a team to strive for both excellence and innovation. We expect our team members to take ownership of their role and show stewardship in the way they manage human, material and fiscal resources that have been entrusted to our care. We also encourage the complete well-being of our team members by valuing the time required for regeneration and rejuvenation.

**Our communication philosophy**
We pride ourselves on creating an environment that facilitates open and transparent communication with our team members, our residents and our families. Our team is available to listen, support and serve the needs of all team members through direct and ongoing dialogue, and we believe that this respectful, open-minded dialogue makes us stronger in what we do and how we do it. We make every effort to ensure team member’s suggestions, ideas, opinions, and concerns are heard, and we reward team members for creation of ideas that improve any aspect of our community.
- Brightwater Senior Living is an equal-opportunity employer and strives to provide an environment in which human dignity prevails. All employment decisions are based on business needs, job requirements and individual qualifications without regard to race, perceived race, color, national origin, citizenship status, ancestry, creed, religion, age, marital status, family/parental status, disability, sex, sexual orientation, gender identity, source of income, receipt of public assistance, status as a veteran or current or future military status. Brightwater Senior Living does not tolerate discrimination or harassment based on any of these characteristics._

Pay: From $15.00 per hour

**Benefits**:

- Dental care
- Life insurance
- Paid time off
- RRSP match
- Vision care

Schedule:

- Day shift
- Evening shift
- Monday to Friday

COVID-19 considerations:
All team members are either required to be fully vaccinated against COVID-19 or comply with regular testing prior to each scheduled shift under SHA guidelines.

**Experience**:

- receptionist: 1 year (re