Assistant Automotive Service Adviser

4 days ago

London, Canada Don-Mor Carstar Full time

Don Mor Carstar is London’s #1 full-service quality collision and mechanical repair facility. Operating since 1980. Don Mor Carstar employs the latest technology and most skilled service technicians. We are a CAA approved collision center and our facility is rated “Gold Class” status by I-CAR.

Due to consistent growth our large collision center is looking for an Assistant Service Advisor to assist in our mechanical department.

**Job Summary**:
An **_Assistant_** **_Service Advisor_** is the first point of contact for customers coming into our location. They build strong, trusting relationships with our customers, and communicate their concerns to the Shop Foreman. Under the advisement of the Shop Foreman, they will advise our customers on the best practices for keeping their vehicles safe and properly maintained.

We are looking for an **_Assistant_** **_Service Advisor_** who:

- Has a passion for the automotive industry
- Enjoys talking to new people and building relationships
- Motivated by reaching set targets and goals.
- Driven and excels at providing excellent customer service.

We are looking for great people who want to work for a growing dynamic team

**_Assistant Service Advisors_** are responsible for executing service processes with diligence, customer service and safety in mind. They are required to provide each customer with a personalized service experience and provide the mechanical team with accurate work orders to complete the repairs required.

**Why Join Us?**

CARSTAR is an industry leader with 200+ best-in-class collision and glass centers operating nation-wide with ethics, standards, and consistency at their core.
- Provides training and education in the trade
- State-of the-art equipment and shop facilities
- Regular hours are 7:30am to 4:30pm, mínimal work on weekends and no on call schedule. Able to have quality of life and enjoy your family.
- Monthly employee lunches
- Employee appreciation events
- Employee benefit package
- Operate newer equipment.
- Provides opportunities to keep growing and building your skills.

**Required Education, Skills and Qualifications**
- 2 years’ experience in the automotive industry
- Collaborative professional who promotes teamwork and works cohesively within a team-oriented environment
- Experience in Customer Service
- Industry experience is preferred
- Excellent computer skills
- High attention to detail
- Outgoing, enthusiastic and a self-starter
- Solid interpersonal and conflict resolution skills
- Organized
- Exceptional product knowledge and the ability to explain and train based on the content

Don Mor Carstar is committed to fair and equitable recruiting practices. Persons with disabilities are encouraged to come forward at any stage of the recruitment process to request accommodations if needed. We will consult with you and create processes that provide individuals with disabilities the best possible recruitment experience.

**Job Types**: Full-time, Permanent

**Salary**: $42,000.00-$46,400.00 per year

**Benefits**:

- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Store discount

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

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