Automotive Service Advisor
6 days ago
**Job Summary**
**Responsibilities**
- Greet customers and assess their automotive service needs.
- Provide detailed explanations of services and repairs to customers.
- Schedule appointments and manage the service workflow.
- Maintain accurate records of customer interactions and transactions.
- Upsell additional services or products based on customer needs.
- Collaborate with technicians to ensure timely completion of services.
- Handle cash transactions and process payments accurately.
- Follow up with customers post-service to ensure satisfaction and address any concerns.
**Skills**
- Previous dealership experience is preferred.
- Mechanic experience or strong mechanical knowledge is highly desirable.
- Excellent customer service skills with a focus on building relationships.
- Proven sales abilities, particularly in upselling automotive services.
- Familiarity with automotive repair processes and terminology.
- Strong cash handling skills and attention to detail.
- Ability to work in a team-oriented environment while managing multiple tasks effectively. Join us in delivering outstanding service to our customers while contributing to the success of our automotive team
Pay: $34,400.00-$45,850.00 per year
**Benefits**:
- Employee assistance program
- Extended health care
- Paid time off
Work Location: In person
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