Front Desk Receptionist

**About us**

This is an opportunity to be a member of an evidence-based, interdisciplinary care team specializing in musculoskeletal care for over 20 years in Caledonia.

Our work environment includes:

- Modern office setting
- Friendly professional atmosphere

**Admin / Reception Front Desk**

**Experience: 2+ Year Part Time in a Admin / Reception Role**

We are looking for an individual who is:

- Friendly
- Team Player
- Self Motivated
- Organized
- Must be able to Multitask
- Fluent in English with great communication skills
- Exceptional Customer Service Skills
- Flexible

**Description**
Under the direction of the Chiropractor, the Receptionist / Clinical Administrator is responsible for providing support in an administrative setting for our clinic.

**The position will be Part time hours.**

Position Duties Providing reception and assistant duties to the office including but not limited to:

- Answering phone system with inquiries from patients and other healthcare professionals
- Scheduling appointments using EMR software
- Producing invoices, handling payments and point of sale transactions, balancing the end of day payments, billing to outside agencies Telus and HCAI
- Maintaining electronic patients’ files within the EMR system
- Scanning and linking documents to patient files as well as completing and printing forms as required
- Entering medical data into the EMR system as well as updating patient, physician, and insurance information
- Assisting with medical histories of patients, escorting them into clinical rooms, and keeping track of appointment times
- Maintaining a professional atmosphere at the front desk, and running the office efficiently and with accuracy
- Other duties as assigned

**Essential Skills and Abilities**
- Computer use (Microsoft Word, Excel, Chrome, Google,)
- Willing to learn Aspire and PMP (professional software)
- Critical thinking
- Problem solving and decision making
- Working independently and with a team
- Strong oral and written communication
- Organized
- Detail-oriented
- Managing appointments in a scheduling system
- Creating and maintaining client and office records
- Perform general clerical duties

**Requirements**:
**Chiropractic / Physiotherapy / Massage Therapy Reception experience an Asset**
- At least 2 years of experience in a reception setting
- Social Media experience an asset
- Must be able to Multi-Task in a fast-paced clinic

Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of all responsibilities, duties, skills, or qualifications required for the job.

**Job Types**: Part-time, Permanent

Pay: $18.50-$22.00 per hour

Expected hours: 20 - 33 per week

**Benefits**:

- On-site parking

Flexible Language Requirement:

- French not required

Schedule:

- 10 hour shift
- 8 hour shift
- Evening shift
- Monday to Friday

Supplemental pay types:

- Bonus pay

**Education**:

- Secondary School (required)

**Experience**:

- Administrative experience: 2 years (preferred)
- reception: 2 years (preferred)

Work Location: In person