Call Centre Representative

5 days ago

Surrey, Canada Accusource Communications LP Full time

**We currently have one (1) seasonal position available for a Part-time Call Centre Representative to join our AccuSource Team (a division of Mainroad)** The duration of this position will be from September 2025 to April 2026.**Call Centre Representatives are the pulse of Mainroad. They are the first point of contact for our clients and general the public. This position will be based out of our office in Port Kells, Surrey.

**Please note: This is a part-time position that must be available for weekday and weekend morning and afternoon shifts (5:30/6am-1:30/2pm and 1:30/2pm-9:30/10pm) and graveyard. The shifts will be 8 hours and you must be available for at least two weekends out of the month.**

**About AccuSource**:
AccuSource Communications LP is a 24-hour communications centre which takes calls and responds to the public on changing highway/road conditions, hazards, and incidents. Our fast-paced call centre requires quick response times, accuracy in data entry, urgency to assist and patience to help the general public in stressful situations.
- Minimum two (2) years of customer service experience
- Able and flexible to work scheduled shift pattern, including morning and afternoons
- Minimum Grade 12 education
- Able to work alone with mínimal to no supervision
- Able to work exceptionally well in a team environment
- Able to multitask while working in high pressure situations
- Accuracy and attention to detail
- Strong verbal and written communication skills
- Knowledge of computers, data entry, Excel, Word, and strong typing abilities
- Knowledge of social media platforms including, Facebook & Twitter
- Knowledgeable in the geographic layout of the lower mainland considered a strong asset

**Job duties include, but are not limited to, the following**:

- Answers inquiries from the general public regarding road and traffic conditions in a professional, courteous, and knowledgeable manner
- Logs all incidents promptly, clearly and accurately so that any entry can be used in minor or major investigations
- Keeps a log of all calls
- Identifies operational problems and promptly notifies the road crew

**_Mainroad Group is an equal opportunity employer that values diversity and inclusion in our workplace. We welcome and respect people of all backgrounds, identities, and perspectives. We are committed to creating a fair and equitable work environment where everyone can thrive and succeed. _**

**_#HPBC_**

**Education**: Required
- High School Diploma or better

  • Call Centre Representative

    3 days ago

    Surrey, Canada AccuSource Communications LP Full time

    **We currently have one position available for a full-time Call Centre Representative to join our AccuSource Team (a division of Mainroad)! Call Centre Representatives are the pulse of Mainroad. They are the first point of contact for our clients and general the public. This position will be based out of our office in Port Kells, Langley.** **_ About...

  • Call Centre Representative

    6 days ago

    Surrey, Canada AccuSource Communications LP Full time

    **We currently have one position available for a full-time Call Centre Representative to join our AccuSource Team (a division of Mainroad)! Call Centre Representatives are the pulse of Mainroad. They are the first point of contact for our clients and general the public. This position will be based out of our office in Port Kells, Langley.** - **About...

  • Inbound Call Centre Representative

    2 weeks ago

    Surrey, Canada CorVista Enterprises Inc. Full time

    **Inbound Call Centre Representative** Call Centre Hours: Monday - Friday = 5am-8pm Saturday & Sunday = 6am-3pm Flexibility for those commuting via transit will be considered. Call centre or pharmacy experience an asset! Thorough training provided. Compensation: - $15.95/hour - Comprehensive benefits coverage (extended health, vision, life & travel...

  • Call Centre Representative

    2 weeks ago

    Surrey, Canada AccuSource Communications LP Full time

    **We currently have one (1) position available for a Part-time Call Centre Representative to join our AccuSource Team (a division of Mainroad)! Call Centre Representatives are the pulse of Mainroad. They are the first point of contact for our clients and general the public. This position will be based out of our office in Port Kells, Langley.** **_About...

  • Call Centre Representative

    3 days ago

    Surrey, Canada Accusource Communications LP Full time

    **We currently have one (1) seasonal position available for a Part-time Call Centre Representative to join our AccuSource Team (a division of Mainroad)!** The duration of this position will be from September 2025 to April 2026.**Call Centre Representatives are the pulse of Mainroad. They are the first point of contact for our clients and general the public....

  • Call Centre Representative

    1 week ago

    Surrey, Canada Structures Stross Inc. Full time

    STROSS STRUCTURES offers above-average salaries, come meet us! We are experiencing exceptional growth so we are looking for people with potential to join our team. We recognize the value of talent and we value it highly. **Responsibilities** - Provide excellent customer service - Troubleshoot and resolve guest online ticketing issues - Update database and...

  • Call Centre Agent

    2 weeks ago

    Surrey, Canada True North Management Inc. Full time

    Passionate about helping people, providing great customer service, and working as part of a team? Then we want you here at True North Management Inc.! Our fast-paced call centre offers a friendly, diverse, and rewarding work environment with accessible, open and supportive team members and managers who are committed to your success. As a Call Centre agent,...

  • Call Centre Casual

    1 week ago

    Surrey, Canada First Transit Canada Full time

    **Call Centre Casual**: **Location** 17535 - 55 B Avenue, Surrey, BC Canada V3S 5V2 **Phone Number** 236-889-1796 **Division** First Transit Canada **Categories** Call Center/ Customer Service **Req ID** 41791 **First Transit,** our nation's largest provider of bus passenger transportation, has openings for **Casual** **Call Centre...

  • Call Centre

    1 week ago

    Surrey, BC VS M, Canada CDN Coast Health & Home Solutions Inc. Full time

    BRAND NEW LANGLEY LOCATION WE ARE CURRENTLY HIRING FOR DELTA AND LANGLEY LOCATIONSOur DELTA call centre is located on Annacis Island (between New Westminster and Delta) and Langley location is right beside Costco. We are looking for easy-going people to set and book appointments. This is a permanent position, NO SELLING REQUIRED, just booking appointments...

  • Call Centre Agent

    6 days ago

    Surrey, Canada The Jim Pattison Auto Group Full time

    The Jim Pattison Auto Group’s relentless commitment to customer satisfaction has allowed us to grow into one of Canada’s largest companies. We encourage career growth and personal development within our company. We are looking for individuals who can contribute to our business operations today and our future growth. We encourage those with the required...