People Operations Manager

MaintainX is the world leading mobile-first workflow management platform for industrial and frontline workers. We are a modern IoT enabled cloud based tool for maintenance, safety, and operations on equipment and facilities. MaintainX powers operational excellence for 4,000+ businesses including Univar, Quikrete, ABInBev, Duracell, Marriott and McDonald’s.

We've raised $54 million in venture capital following a recent Series B funding round led by Bessemer Ventures, August Capital, Amity Ventures, Ridge Ventures as well as the founders of UiPath and Thumbtack.

We are looking for a People Operations Manager to design, optimize, and scale our approach to HR and employee experience. Reporting into the Director of People & Talent, the role spans the entire Global employee lifecycle, managing a team of HR specialist(s) and HRBP(s) while partnering closely with business leaders across the company.

**Responsibilities**:

- Drive a progressive and positive work culture with high levels of engagement and enablement.
- Manage, develop and design a team of HR professionals (generalists, HRBPs) as we scale.
- Champion a variety of company-wide HR programs (e.g. performance, internal mobility, etc.)
- Ensure all HR operations, policies and procedures are maintained, compliant, and adopted.
- Support managers/leadership with strategies advisorship to help them manage their teams.
- Establish and maintain channels for addressing employees’ ad-hoc questions around benefits, payroll, and HR processes.
- Oversee onboarding and offboarding operations, collaborating with key stakeholders (Recruiting, IT, Finance, etc.) to ensure a seamless handoff and cross-functional execution.
- Oversee the implementation and/or management of all HR systems, including proper usage, data quality and privacy.
- Contribute to special company initiatives as needed.

**Qualifications**:

- 5+ years of experience in HR operations and/or HR business partnership, preferably with experience at fast-growing technology companies.
- 1-3 years of experience as an HR operations lead or manager, overseeing and developing HR generalists, HRBPs, or other relevant HR professionals.
- Degree in Human Resource Management, Business Administration, or a relevant field.
- Ability to work in a fast-paced environment dealing with change and continuously shifting requirements.
- Great organizational skills, high attention to detail, and an ability to complete competing priorities quickly.
- Experience with a variety of different HR platforms (HRIS, L&D, ATS, performance management, etc.)
- Discretion when handling confidential and personal information with sensitivity and tact.
- Ability to communicate effectively with colleagues at all levels of the company (written and verbal).

**Nice to have**:

- Certified Human Resources Professional (CRHA) designation is an asset.
- Experience with HR platforms, technologies and vendors is an asset.
- Extensive knowledge of applicable Canadian and US laws and regulations governing employment and compliance

**About us**:
Our mission is to make the life of blue-collar workers easier worldwide by creating software that meets their needs and realities. Our product is truly life-changing for 80% of the workforce that doesn’t work behind a desk and needs enterprise-grade software at their fingertips.

MaintainX is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.