41-2025 Executive Coordinator

**41-2025 Executive Coordinator & Board Liaison - Permanent Full-time**

We are seeking a highly organized and proactive Executive Coordinator & Board Liaison who brings exceptional administrative, governance, and project coordination skills to the Executive Office. This is a pivotal role supporting the Executive Director, Associate Executive Director, and Board of Directors, while also playing a key part in advancing organizational projects and strategic initiatives.

If you're a collaborative professional with project management experience and a commitment to excellence, join a values-driven organization with a 100+ year legacy of strengthening Ottawa families.

Location: Ottawa, Office-based

Start Date: Immediate

Position: Non-Union

Salary Range: $52,427.85 to $64,725.20, comprehensive benefits

Job ID: 41-2025 - Executive Coordinator & Board Liaison

**ABOUT US**

Family Services à la famille Ottawa (FSO-SFO) has been strengthening individuals and families—and, by extension, the Ottawa community—since 1914. We provide skillful and compassionate support to help people navigate mental health concerns, parenting challenges, and family conflict or violence. Through accessible counselling, support groups, and educational programs, families increase their knowledge and skills, adopt healthy strategies, build meaningful connections, and enhance resilience. We serve individuals across the lifespan and within all types of family constellations, including children, youth, transitional-aged youth, adults, seniors, couples, and families. Our work is grounded in the real needs of clients, the complex environments they live in, and a strong foundation of clinical and mental health expertise.

From Mothercare during the influenza epidemic of 1917, to supporting families during post-WWII reintegration, to redefining family therapy to reflect the diverse realities of “family”—FSO-SFO continues to innovate and evolve in response to the changing needs of our community.

We strive to lead and convene the best and promising practices, ensuring our services remain relevant and impactful. Today, 98% of clients report that working with FSO-SFO has had a positive impact on their lives.

As an accredited non-profit charitable organization, FSO-SFO is a trusted pillar of the Ottawa community. Our team is united by a commitment to well-being, belonging, community, accountability, and client-centered care. Join us in making a lasting difference for Ottawa families.

**ABOUT THE POSITION**

Reporting to the Executive Director and Associate Executive Director, the Executive Coordinator & Board Liaison provides high-level administrative, governance, and project support to the Executive Office. This role acts as a critical link between the Executive Director, Board of Directors, senior leadership team, and community partners.

**Key responsibilities include**:
**Board and Governance Support**
- Serve as the primary point of contact for the Board of Directors, ensuring clear and timely communication with the Executive Director and leadership team.
- Coordinate all aspects of Board and committee meetings, including scheduling, preparing and distributing agendas and materials, recording minutes, and tracking follow-up actions.
- Support governance best practices, compliance requirements, and documentation management.

**Executive and Administrative Support**
- Manage complex calendars, schedules, and confidential communications for the Executive Office.
- Track organizational projects and initiatives, ensuring timely follow-ups and progress monitoring.
- Liaise with internal teams to facilitate cross-departmental collaboration.

**Office and Operations Management**
- Oversee general office administration, including supplies, purchases, equipment, and vendor/contractor relationships.
- Support building operations, including office space planning, maintenance coordination, and health and safety compliance.
- Provide occasional reception coverage, including greeting visitors, directing inquiries, answering phones, and ensuring front-desk operations run smoothly.

**Events and Fundraising**
- Coordinate logistics for fundraising events, community engagement initiatives, and special projects.
- Provide administrative support for donor stewardship, fundraising campaigns, and event sponsorship outreach, in collaboration with development staff.

**Communications and Engagement**
- Assist with internal and external communications, including newsletters, Board updates, and organizational announcements.
- Coordinate internal and external meetings, ensuring effective preparation and follow-up.

**ABOUT YOU**

You are a self-starter who thrives on organization, precision, and proactive communication. You’re comfortable managing multiple priorities, handling confidential information, and interacting with stakeholders at all levels with professionalism. You bring proven experience in executive support and have demonstrated success coordinating organi