Studio Manager

2 weeks ago

Brampton, Canada F45 Training CP008178 Full time

Our F45 family is looking to grow our management team. As Studio Manager, you will be responsible for providing leadership and direction to the team at this studio. As the lead for the Sales function, the Studio Manager must execute a lead generation/marketing strategies plan to increase fitness membership sales, as well as promote the health and wellness benefits associated with a healthy lifestyle. The Studio Manager is not only a mentor, but an Ambassador of our brand, and a proven leader.

**Key Responsibilities**:

- Create, properly manage and exceed, all Sales and Operational budgets
- Drive financial plans and increase gross margins of the business through optimal programming and capacity utilization
- Create an annual marketing plan for social media, digital/print marketing, and community events
- Ensure all Front Desk systems and studio practices/processes are adhered to, including member check-in, telephone inquiries, payment handling, delinquent account procedures, and customer care calls
- Ensure a consistent sales effort is maintained at all times by providing daily sales goals and contests/incentive-based motivation, including establishing, expanding, and tracking outreach initiatives and strategic partnerships with local businesses, community groups, and charitable organizations
- Recruit, hire, train and deliver the onboarding program for all staff
- Maintain and grow the total membership base and oversee all aspects of the membership sales process
- Increase studio conversion rate and achieve client retention goals
- Drive client referral program
- Maintain top-notch cleanliness, appearance, and organization of the studio and inventory
- Demonstrate positive attitude and actions through a display of courtesy, service, cooperation, hospitality, sensitivity and professionalism to both clients and internal staff
- Ensure studio branding by adhering to company guidelines and values
- Coach several training sessions per week
- Manage and oversee all day-to-day operations and overall studio performance.

**Qualifications**:

- Bachelor’s Degree or equivalent work experience, required
- 2+ years of proven sales leadership in the Health & Fitness industry required
- Must have Personal Training Certification through a nationally recognized organization
- Must have CPR/AED/First Aid Certification
- 3+ years of management experience, including directly overseeing all aspects of staff management from hiring, training, supporting, disciplining, and terminating
- Must have outstanding experience delivering high-quality customer service, excellent communication, organizational, and written skills
- Must possess excellent leadership and management skills to create a positive, successful environment for staff and clients
- Ability to work independently and collaborate with Studio Owner, Sales Associates, and client
- Highly organized with the ability to prioritize and meet deadlines
- Computer proficiency with MS Office programs, MindBody Online, GloFox, as well as various media platforms
- Applicants, please be aware your data collected is governed by F45's privacy policy. Please see the F45 privacy policy for details._

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