Client Services Coordinator

2 weeks ago

Courtice, Canada Oxford Learning Full time

Oxford Learning in Courtice is looking for a Client Services Coordinator to plan, direct, and control the centre’s administrative operations, including handling inquiries, responding to client needs, scheduling of staff and students, and ensuring that the Oxford Learning philosophy is being maintained throughout the centre. Our Client Services Coordinator is an integral part of our team that helps students achieve academic success.
- Be personable, friendly, empathetic, and reliable
- Have excellent organization and communication skills
- Demonstrate problem-solving ability, resourcefulness, and take initiative
- Show a willingness to learn and grow
- Greet children and parents in a friendly and professional manner
- Build professional relationships with parents and community members
- Have strong time management skills
**Job Requirements**:

- Part-time including evenings
- Post secondary education or equivalent experience
- Office administration experience
- French an asset
- Sales and Customer Service Experience an asset
**General Duties**:

- Help inquiring parents to discover Oxford Learning
- Help inform inquiring parents about our Oxford Learning programs
- Build relationships with parents and the community
- Maintain a service schedule and effectively execute pre-assigned tasks throughout the workday
- Create a fun and energetic learning environment on a daily basis
- Effectively master the Oxford Learning Teaching philosophy as well as coaching other teaching members of the team
- Coaching and supervising teachers
- Selling services to new and existing families
- Administer day to day duties efficiently
- Administer comprehensive assessments with all new students
**Specific Qualifications**:

- Experience working in a business environment is an asset
- Strong computer skills (MS Office/Apple products/Google Drive)
- Strong phone skills and experience in customer service
- Experience in sales is an asset but not required
- Passionate and committed to your role and in making a difference
- Bachelor's degree or similar certification in a relevant field
Location: 1414 King Street East, Courtice, ON L1E 3B4

**Job Type**: Part-time

Schedule:

- Monday to Friday
- Weekend availability
Application question(s):

- Do you live within the Clarington/Durham Region?

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