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Financial Services Manager
2 weeks ago
Buckle up for an exciting ride with Alpha Auto Group ("AAG") Our mission at AAG is simple yet powerful: we put our customers front and center, serving them with world-class service that's as smooth as a fresh wax job. Now, we're on the lookout for a **Financial Services Manager** to join our dynamic team at our **Ontario Hyundai** location. If you’re ready to join a team that has rapid expanding inventory across new and used cars, then we want you **Responsibilities** - Understand clients' needs and concerns, build sustainable relationships with customers, and provide accurate information about each vehicle. - Preparing and securing financing, offering credit insurance, extended service contracts, and vehicle protection packages. - Prepare and secure financing, offer credit insurance, extended service contracts, and vehicle protection packages to customers. - Verify sales information, determine the need for financing, and prepare financing and legal documents. - Sell products and services, maintain customer rapport, answer questions, provide information, and resolve discrepancies. - Maintain a satisfactory Customer Satisfaction Index and comply with federal, provincial, and local regulations. - Present additional products to clients, explain and demonstrate financial options to customers, deal directly with lenders and financial institutes, and prepare and document any/all documentation for final delivery. - Meet and exceed set sales goals, adhere to a standard of professional ethics, be knowledgeable of provincial regulations, and maintain good lender relations. **Qualifications** - Deep passion and interest in human centered customer experience. - Car sales experience or equivalent work experience. - OMVIC License and a valid class "G" driver's license. - Strong financial services and automotive industry background with excellent analytical and problem-solving skills. - Excellent communication skills (both written and oral) and a customer-centric mindset. - Strong relationship building skills and high level of personal integrity. - Ability to handle confidential matters and show an appropriate level of judgement and maturity. - High level of self-motivation, accountability for goals/targets, and desire to earn above-average income. - Highly computer proficient with solid organizational skills. - Coaching skills and the ability to practice established tools and methods effectively. Pay: $75,000.00-$125,000.00 per year Additional pay: - Commission pay Schedule: - 8 hour shift - Monday to Friday Ability to commute/relocate: - Whitby, ON L1N 2K6: reliably commute or plan to relocate before starting work (preferred) **Experience**: - Financial Services: 1 year (preferred) - Automotive: 1 year (preferred) **Language**: - English (required) Work Location: In person
