Mobile Lab Patient Technician

LifeLabs is the largest community diagnostics laboratory in Canada, serving the healthcare needs of Canadians for over 50 years. Our team members are truly centred around our customers, and we know that behind every lab requisition, sample being tested, or investment in technology is an individual and their family counting on us.

Consistently named one of Canada's Best Employers by Forbes, LifeLabs has also been recognized for having an award-winning Mental Health Program from Benefits Canada. The passion and commitment of over 6,000 diverse and innovative team members unites and motivates us to ensure our customers receive high quality tests and results that they can trust. Agile, customer-centred, caring and teamwork: we live these values every day in what we do to support our customers and healthcare providers, driving forward our vision of _empowering a healthier you_.

Make a difference - join the LifeLabs team today

LifeLabs Medical Laboratory Services is seeking a responsible and patient-oriented individual to join our team in** Thunder Bay, ON **as a Mobile Lab Patient Technician.

Our Mobile Lab Patient Technicians play an important part in on-site patient care in locations including private homes, commercial facilities, retirement homes, and long-term care facilities. This is an active and rewarding role that will let you build relationships with patients and see the difference that you make in their lives and healthcare outcomes.

Your responsibilities will include:

- Organizing a daily schedule of visits to facilities and private residences in order to collect specimens as per physicians’ requests, planning your route according to courier times, specimen integrity, and required travel time.
- Performing phlebotomies, connecting/disconnecting holter monitors, and performing ECG tracings.
- Collecting and delivering specimens to designated labs for testing.
- Accession, spin, separate and prepare for transport to reference lab as required.
- Booking patient appointments, requesting required information from patients, explaining the specimen collection process and ensuring patients have followed necessary test protocol prior to specimen collection.
- Liaising with doctors, facility staff, and CCAC staff regarding patient problems, changes in scheduling, specimen collection procedures, and other matters.

**This is a Part-Time role (up to 20 hours/week) suitable for an individual seeking day shifts and the ability to maintain a good work/life balance. Scheduled shifts in advance, vacation coverage, and the expectation to be available for last minute call ins.**

Are You a Good Fit?

LifeLabs is seeking an emphatic and adaptable person who can deliver exceptional customer service and relate to patients even in stressful situations. Do you have:

- Valid driver’s license with a clean driving record and access to a vehicle.
- Satisfactory criminal reference check.
- Phlebotomy experience.
- Excellent communication skills to enable you to relate with a wide variety of people.
- Problem solving skills and the ability to think quickly on your feet.
- Ability to maintain the strictest standards of patient privacy and confidentiality.

At LifeLabs, great employees are at the heart of everything we do. That’s why LifeLabs provides more than just competitive compensation and benefits - our employees receive coaching and training in an environment that fosters open communication, a uniform and shoe allowance, and opportunities for advancement and changes in career direction.

Hiring Range: $22.07 to $26.89

The hiring range has been established, however, the final salary recommendation will be determined based off the level of experience, education requirement, external market conditions and internal equity.

Retirement Savings Plan:
The LifeLabs plans provide members with an easy way to save for retirement. By participating in the plan, you receive contributions made to your account on your behalf from LifeLabs.

Vacation Entitlement:
In this position, you will be entitled to vacation pay, which will be applied to each pay.

Employee Giving program:
Designed to support any employee who donates, fundraises or volunteers for a Canadian Registered Charity or Non-Profit Organization.

In addition, LifeLabs offers professional development and membership reimbursement, access to preferred rates and discount programs - WorkPerks, Home and Auto Insurance, Costco Membership, etc. - and Optional Health-related Benefits.

Make a difference - join the LifeLabs team today