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Can - Service Technician 2

2 weeks ago

Edmonton, Canada Burroughs, Inc. Full time

**Description**

**Service Technician - Edmonton, AB**
Are you passionate about solving problems and working with electro-mechanical equipment? Do you enjoy providing top-tier customer service while working in the field? If so, we'd love to hear from you
**Burroughs** is looking for **Service Technicians** based in **Edmonton, Alberta** to join our growing team In this role, you'll be the face of our service team-installing, maintaining, and repairing cutting-edge cash automation and self-service equipment at customer sites across the region.
With over 135 years of expertise, Burroughs is a recognized leader in payment and transaction automation, serving financial institutions and retailers throughout North America. Our extensive service offerings include ATMs, smart safes, kiosks, teller cash recyclers, servers, and more.
**Why Join Burroughs?**:

- **Comprehensive Training** - We provide in-depth training, all the necessary tools, and a company vehicle to set you up for success.
- **Competitive Pay** - Hourly wage Based on experience.
- **Great Benefits** - Medical, dental, and vision benefits starting after probation period. Plus paid time off, floating holidays.
- **Supportive Team Culture** - Work with a dedicated team that values integrity, teamwork, and excellence.

**What You'll Do**:

- Install, maintain, and service cash automation and self-service equipment across customer locations.
- Troubleshoot and resolve technical issues efficiently and within SLA timelines.
- Communicate professionally and clearly with customers to ensure a positive service experience.
- Maintain accurate inventory of tools and parts.

**What We're Looking For**:

- Strong interest in electronics, mechanical systems, or related technical fields.
- Customer-focused attitude with excellent communication and interpersonal skills.
- High level of integrity and a professional, self-driven mindset.
- Ability to work independently and within a team.
- High school diploma or GED required; post-secondary technical training is a plus.
- Must be **21 years or older** with a valid driver's license.
- Comfortable lifting and moving equipment up to 75 lbs.
- Previous experience with ATM or cash automation equipment is an asset.