Industrial Electrical Services Delivery Technician

4 days ago

Calgary, Canada Westburne Full time

Westburne, a division of Rexel Canada Electrical Inc., is a leader in electrical product distribution, participating in the commercial, residential, industrial and institutional markets across Canada.

Westburneis currently seeking a **_Industrial Electrical Services Delivery Technician_** based out of **_Alberta (Calgary)_**

The **_Services Delivery Technician_** is responsible for delivering on-site services that support customer operations in process and discrete manufacturing. The **_Services Delivery Technician_** is a dynamic role with both technical and customer relations responsibilities, including, but not limited to:
**Technical Responsibilities**
- Execute documented services procedures at customer facilities.
- Perform start-up & commissioning services for Rockwell Automation Variable Frequency Drives.
- Collect customer installed base information through site walk-through and use of data collection tools.
- Assist in the development of risk remediation plans utilizing installed base assessment information.
- Perform on-site collection of lock out/tag out policy, procedure and compliance information.
- Demonstrate core competency around Rockwell Automation products and associated manufacturing technology.

**Customer Relations**
- Develop Relationships with customer stakeholders.
- Present findings to technical and non-technical audiences.
- Articulate the value of the services offering to customers during the lifecycle of the engagement.
- Determine customer problems, needs and goals and identify opportunities for products and services outside of the scope of the original engagement.
- Document work activities in a clear and professional report format.
- Perform on-site management of customer storeroom assets and repair programs.
- Assist in the clarification and resolution of customer issues.

**QUALIFICATIONS**

**Education**:Industrial Journeyperson Service/Maintenance Electrician.

**Experience**:Minimum of 10 years as an Industrial Service/Maintenance Electrician.

**Desired Skills**:

- Understanding of safe work practices and risk management in an industrial and process environments, including utilization of personal protective equipment as required.
- Experience with Arc Flash & Lock out/Tag out safety procedures is an asset.
- Time management, organizational and problem-solving proficiency.
- Strong interpersonal and written/verbal communication skills.
- Experience with Microsoft Office suite.
- Technical understanding of industrial automation systems.
- Awareness of manufacturing business drivers.
- Ability to learn quickly and adapt to changing demands.
- Self-motivated and results-oriented.
- A valid driver's license and passport will be required for this position.
- **_willing to travel for service and training throughout and outside of Alberta_**

**How to Apply**

If this is the position for you, click apply.

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