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Assistant Manager
2 weeks ago
Mobilia, a leader in contemporary home furnishings, is looking for an **Assistant Store Manager, **to join our team.
Reporting to the Store Manager, the Assistant Manager must support the manager in all store activities. The Assistant Manager is also responsible for the visual presentation, the stores sales performance, developing the team and optimizes their talent, as well as finding ways to continuously improve.
As an assistant store manager, you strive to create an outstanding personal experience for our customers, colleagues, and business partners and work to maintain a positive environment across all interactions.
Working at Mobilia means being part of a friendly team in a welcoming environment, open to new ideas. It means being close to senior management and being part of a dynamic company that has been in existence for more than 50 years, growing and open to continuous training of its employees.
**Role and Responsibilities**:
**1. Sales Performance Role**
- Identify and implement strategies and initiatives in order to surpass the objectives of the company (ie. Sales budget).
- Supervise and maintain customer service standards at the highest possible level.
- Support the manager to maintain and outperform the stores productivity and profitability, including but not limited to sales growth, staff recruitment and inventory results.
- Acting Manager, in the absence of the Manager, all daily store manager tasks must be performed.
**2.Operational Role**
- Understand and adhere to all company policies, procedures and operations.
- Maintain maximum safety compliance for the entire store.
- Identify problems, analyze causes and propose solutions.
- Manage all controllable expenses; including payroll.
**3. Management Role**
- Participate in the recruitment of sales associates with a good presence and communication skills.
- Train all associates to become familiar with the store products, marketing, operations, customer service, sales and growth across the organization.
- In collaboration with the Store Manager, must organize all training sessions for each employee tailored towards employee improvement.
- Motivate and develop the support staff to achieve store goals and objectives.
- Effectively supervise the sales area to ensure that customers are taken care of.
- Build teamwork for the entire store and ensure that all employees and clients are treated with professionalism, respect and courtesy.
**Requirements**:
- Previous experience in team management in the field of sales and/or customer service is a must.
- Demonstrated ability to lead a team.
- Ability to delegate, follow up and communicate with all levels of an organization.
- Must be available to work evenings and weekends.
- Good communication skills.
- Administrative skills.
**You envision a career at Mobilia, in joining our teams, you will benefit from**:
- Benefiting from joining our group RRSP program.
- Up to 4 personal days each reference period (annualized as per hire date).
- The possibility of partial or full reimbursement for your tuition fees (for all educational programs with Mobilia career growth potential
- special conditions apply).
- Group benefits (long term, dental, vision, medical and paramedical); Mobilia pays 55%.
- Generous merchandise discount for yourself and your children/parents at all Mobilia stores.
- Free on-site parking, except for our Downtown location.
- Up to 120$ yearly reimbursement for safety shoes for all warehouse positions.
- But most importantly you will be working in a dynamic work environment with a strong team spirit.
**Join an innovative company in business for more than 50 years and benefit from a rewarding work climate in the interior design industry
