Business Intelligence Analyst

**About PomeGran**

At PomeGran, we’re committed to bridging the digital divide by bringing high-quality fiber internet to underserved rural communities. As a growing organization with a passion for innovation, we’re uniting our subsidiary brands under a single mission: to deliver exceptional service to our customers and empower rural areas with the tools they need to thrive.

As part of our team, you’ll be joining a collaborative, purpose-driven company that values customer satisfaction, operational excellence, and data-informed decision-making.

**Role Overview**

The **Business Intelligence Analyst** will:

- Manage and consolidate data from multiple platforms and sources to generate actionable reports.
- Sort through scattered and inconsistent data, identifying trends and producing logical, structured insights.
- Support senior management, Sales, Marketing, Finance, and Operations teams with data analysis and KPI reporting.
- Collaborate closely with the Chief Subscriber Officer to provide executive-level insights for decision-making.
- Quickly adapt to and leverage OSS/BSS systems to ensure accurate and timely reporting.

**Key Responsibilities**
- Aggregate, organize, and analyze data from multiple sources to create comprehensive, logical reports.
- Identify inconsistencies in existing data and develop clear processes for managing and interpreting information.
- Generate and maintain KPI reports for Marketing, Sales, Customer Care, and Field Services teams.
- Provide actionable insights to enhance marketing campaign ROI and overall effectiveness.
- Create executive-level reports to inform strategic decision-making.
- Learn and effectively utilize PomeGran’s OSS/BSS systems for accurate and timely data reporting.
- Ensure data accuracy and integrity across all reporting activities.
- Recommend and implement data tools and techniques to optimize reporting processes.
- Collaborate closely with Senior Management, Sales, Marketing, Finance, and Operations teams to support data-driven initiatives.

**Qualifications**
- Minimum 3 years of experience in a Business Intelligence or Data Analyst role, preferably in a similar environment.
- Expertise in data management tools and reporting systems, including:

- Microsoft Power BI
- SQL
- (Optional: Tableau, Python, or other relevant tools)
- Strong analytical and problem-solving skills, with the ability to manage scattered data and produce logical, actionable reports.
- Experience working with OSS/BSS systems is a strong asset (or the ability to learn quickly).
- Excellent organizational, interpersonal, and communication skills.
- Bachelor’s degree in Data Science, Statistics, Computer Science, or a related field (preferred).

**Why Join PomeGran?**
- Be part of a team that’s transforming rural connectivity and bridging the digital divide.
- Contribute to data-driven strategies that impact real-world outcomes.
- Enjoy opportunities for professional growth in a fast-paced and purpose-driven organization.

Pay: $68,000.00 per year

**Benefits**:

- Dental care
- On-site parking
- Paid time off

Flexible language requirement:

- French not required

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Stittsville, ON K2V 1B9: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Data Analysis: 3 years (required)

Work Location: In person

Application deadline: 2025-01-13