Accounts Receivables and Returns Specialist

2 weeks ago

Markham, Canada Lorex Technology Full time

Full-time - Associate
- Markham, ON (Hybrid)

The Account Receivable & Returns Specialist will support the organization goals by establishing and maintaining excellent relationships with external customers and internal operational staff.

**Duties & Responsibilities**:

- Process, verify, and post payments and receipts for all Canadian and International customers.
- Research and resolve account discrepancies per Accounts Receivable aging report.
- Set-up new customer profiles, maintain and update customer account information in relevant company business systems.
- Conduct monthly review and collaborate with the CFO to maintain collection goals and General Accounts Receivable performance level.
- Maintain and process customer rebate (such as MDF promotional programs) in timely manner.
- Manage customer’s insurance portfolio and control credit exposure for each customer.
- Clear and offset WEB online payments (such as Visa, Mastercard, AMEX & Paypal) with sales orders.
- Process daily returns based on the information package sent out by the warehouse.
- Review and monitor all returns before posting.
- Correspond with internal and external customers, follow up on amounts outstanding and respond to inquiries, requests for information, issues and concerns on a timely basis and in a professional manner.

**Knowledge, Skills and Abilities (KSAs)**
- Undergraduate degree in Accounting or related field
- Strong attention to detail with a dedication to accuracy
- Excellent verbal and written communication skills
- Strong organizing, prioritizing and analytical skills
- Excellent customer focus, attention to detail and commitment to quality
- SAP experience is a must
- **Background Experiences**
- 3-5 years of experience with collections, invoicing, accounts receivable, credit control and/or general accounting.

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