Store Manager

5 days ago

Kitchener, Canada Putting Edge Full time

**About us**

**REPORTS TO**:General Manager of Operations

**PRIMARY RESPONSIBILITY**

The Store Manager’s (SM) primary responsibility is to ensure a great experience is delivered to every guest.

**SECONDARY RESPONSIBILITIES**
- Recruit, hire and train all employees. Set a clear example for all employees to follow, and set very clear customer service standards that all staff MUST meet, without exception.
- Ensure the location is operated in strict accordance with the Putting Edge Policies and Procedures.
- Ensure the facilities are clean and well maintained at all times.
- Manage and audit the POS transactions.
- Complete and submit all paperwork to Head Office within required timelines.
- Ensure compliance to all Health & Safety requirements as directed by Head Office and/or local authorities. Identify and remedy any Health & Safety issues as required.
- Ensure all Incident Reports are completed for any accidents incurred on site.
- Manage the on-site bookings of Party and Group Events.
- Manage the Arcade Games including the repair of minor maintenance items.
- Prepare and manage the weekly Staff Schedule and maintain Employee Records.
- The SM is responsible to manage the following expense line items within budget requirements: payroll hours, slushie supplies and golf, maintenance and office supplies.
- Manage store inventory.
- Other duties as may be assigned.

**WORKING HOURS**

The SM is required to work a minimum of two (2) full weekend shifts each week between 4 p.m. Friday and close on Sunday evening. The SM is entitled to take one weekend off per month while maintaining a 40 hour work week. The SM is also required to be available by cell phone during all store operating hours to assist with any operational issues that may rise.
- a passion for outstanding guest service with an outgoing, friendly and upbeat personality
- operational management experience with demonstrated team leadership qualities
- excellent interpersonal, verbal, and written communication skills
- demonstrated ability to multi-task in busy operational situations
- their own transportation

**Benefits**

After 3 months, will receive Medical, Drug, Dental and Vision coverage, plus Life, LTD and AD&D insurance.

**Job Types**: Full-time, Permanent

Pay: $50,000.00 per year

**Benefits**:

- Dental care
- Disability insurance
- Extended health care
- Flexible schedule
- Life insurance
- On-site parking
- Paid time off
- Store discount
- Vision care

Work Location: In person

Expected start date: 2025-09-02

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