Loss Prevention Supervisor

3 days ago

Brampton, Canada Pet Valu Full time

Location: Brampton, Ontario

**Job Description**:
Job Summary

Reporting to the National Manager of Loss Prevention (LP), the Loss Prevention Supervisor of the GTA Distribution Centre (DC) is responsible for safeguarding company assets through overseeing the loss prevention program in the GTA DC. This includes developing and implementing policies, procedures, and best practices to prevent theft, fraud, and other losses. Additionally, the LP Supervisor will proactively train employees to acquire a culture of preventing loss within the DC. The LP Supervisor will be responsible for physical security of the DC by monitoring and maintaining loss prevention equipment (CCTV, Intrusion, Access Control). This role will support the National Manager with internal theft investigations and analyze data to identify inventory accuracy concerns. Dependent on the role, this position may have direct reports.

Essential

**Responsibilities**:

- Safety - Operate in a way to ensure the safety of our ACEs and DCs.
- Compassion - Communicate and act from the heart with genuine care and courtesy.
- Expertise - Provide knowledge in an understanding and informative way.
- Efficiency - Use time and resources responsibly in the distribution centre.
- Responsible for the physical security and assets of the distribution centre.
- Assist in the development and execution of the Distribution Centre Loss Prevention program.
- Create and implement Loss Prevention policy, procedures and training.
- Manages vendor/ visitor access within Distribution Centre.
- Provides regular updates on loss prevention concerns and initiatives to cross functional partners.
- Oversees and coordinates security equipment installations, repairs, and service calls in the Distribution Centre.
- Manages user access for access control and intrusion systems in Pet Valu DCs throughout Canada.
- Assists with investigations of internal and external theft and fraud, conducts interviews when appropriate.
- Coordinates periodic LP audits of GTA DC to ensure CCTV, intrusion and access control equipment is functioning properly.
- Establish baseline KPIs and reports to support the Warehouse Management System and improve inventory accuracy.
- Support Health and Safety Manager and HR to ensure safety procedures are maintained throughout DCs.
- Manage third party contracted security guards as needed.
- This role works in a warehouse setting that requires walking and the ability to lift up to 20lbs.
- This is an on-site position that will require being physically present at the GTA DC 5 days a week.
- This role will cover 24/7 operation and will be required to work different shifts, nights, weekends.
- Assists National Manager, Loss Prevention as needed.
- Performs other duties as needed.

Skills, Experience, Education, Certifications
- Must have 2+ years of Loss Prevention Distribution Centre experience.
- Excellent analytical and problem-solving skills.
- Strong supervisory and leadership skills.
- Demonstrated ability to work independently.
- Experience investigating and conducting internal theft/fraud interviews.
- Wicklander and Zulawski or similar designation is an asset.
- Experience with security equipment such as intrusion, access control, and CCTV systems. (Bosch)
- Ability to manage third-party vendor relationships.
- Comfortable working in a fast-paced environment with ability to work weekends when required.
- Proficiency in MS Office (Word/Excel/PowerPoint) is essential.
- First Aid certified is an asset.
- OHSA Certified is an asset.

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