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Compliance Officer
3 weeks ago
**Compliance Officer**
**Skill Fund Consultancy Inc.**
Mississauga, ON
Permanent, Full-time, Part-time
**Job Title**:
Compliance Officer
The Compliance Officer position is responsible for the administration of financial need programs, primarily the Ontario Student Assistance Program (OSAP). Accountabilities include receiving, editing, auditing and determining eligibility for applicants of these programs. The Compliance Officer works collaboratively as a team to provide proactive, student focused services in a variety of formats (i.e. in person, telephone, emai). The Compliance Officer is a source of knowledge
**Key Responsibilities**:
Administrative and Compliance:
l Ensures compliance with federal and provincial financial aid regulations and policies
l Receives and reviews documents for completeness and accuracy, and ensures they meet the requirements for approval and process
l Keep accurate records, ensuring forms are organized and confidential documents are retained FIPPA standards
l Provides excellent customer service to students, parents, and other stakeholders
l Collaborates with admissions to coordinate financial aid services with student enrollment
Communication & Stakeholder Focus:
l Seeks to make recommendations to resolve challenges,ensuring knowledge is shared with team
l Helps with ongoing training needs of the team on Financial Aid information to ensure their knowledge base is strong and up to date
l Receives and responds to phone, in person, and electronic inquiries regarding a variety of the financial aid solutions
l Communicates with Schools on behalf of individual students seeking third party assistance
l Keep students up to date on the progress of more complex inquiries - Anticipates upcoming needs and concerns and looks for ways to add value beyond immediate request
l Upholds confidentiality and privacy of student information, inquiries and cases
Administration of Funding:
l Prioritizes requests and work to address most pressing concerns first
l Plans and organizes workload within assigned portfolio
l Open to change and quick to adapt for changes out of one’s control (e.g. government policies and procedures)
l Monitors quality and timeliness of own work
l Uses available resources in daily work Team Support
l Provides content for weekly team meeting
l Suggests resolution to solve moderately complex problems
l Shares priorities, workloads and back up plans
**Job Requirements**:
l Diploma or degree in finance, accounting, business administration, or a related field
l Minimum 1 year of experience in financial aid administration, preferably in a post-secondary education setting
l Thorough understanding of federal and provincial financial aid regulations and policies
l Excellent communication and interpersonal skills
l Strong analytical and problem-solving skills
l Ability to work independently and collaboratively in a fast-paced environment
l Attention to detail and accuracy
l Commitment to student success and access to higher education
**Assets**:
l Experience with Ontario Student Assistance Program (OSAP) and other provincial financial aid programs
l Familiarity with career college regulations and policies in Ontario
l Experience with Salesforce or other customer relationship management (CRM) software
**Benefits**:
- Base salary + commission
- Performance-based growth opportunities
- Training and professional development opportunities
- A supportive team and mission-driven culture
**Job Types**: Full-time, Permanent
Pay: $38,588.42-$80,995.47 per year
**Benefits**:
- Flexible schedule
- On-site parking
Ability to commute/relocate:
- Mississauga, ON L4W 5G6: reliably commute or plan to relocate before starting work (preferred)
**Education**:
- Bachelor's Degree (preferred)
Work Location: In person
