Centres for Early Learning

**Position Title**: Centre Director

**Reports to**: Director of Education

**Direct Reports**: Assistant Director & Centre Staff

**The Organization**

Centres for Early Learning is fully licensed by the Ministry of Children and Youth Services and Toronto Children’s Services and is made up of nine childcare centres serving communities in various high need areas of Toronto, Ontario. We believe that the right learning environment supports child development. With programs for infants to children 12 years of age, our centres offer fun educational environments that parents trust and rely on. Our Education Curriculum is designed to meet the individual developmental needs of each child, including social, physical, intellectual, creative, emotional and self-concept. We are proud to have been Enriching Lives for the past 40 years, and making a difference in lives of children, families and the communities we serve.

**Duties and Responsibilities**
- Is a resource & provides training to centre team & can be counted on by CFEL Leadership if needed as well
- Has foresight to proactively identify & resolve problems about the business at the centre level to ensure that business is driving forward
- Organizes schedules/budgets in an efficient/productive manner & anticipates and plans for contingencies
- Focuses on key priorities for the centre and key initiatives for the division, and is able to juggle multiple tasks/projects
- Pays attention to detail and presentation of work
- Maintains and builds strong stakeholder relationships including but not limited to: agencies, schools, landlords, community etc.
- Participate in daily centre and management huddles
- Participates and adds value in management monthly meetings. Always comes prepared to discuss agenda items and is proactive with recommendations and solutions for rocks discussed. Generates sensible, realistic and practical solutions to problems.
- Uses one to one coaching to set clear, fair goals for self and others.
- Participate in the divisional Strategic Planning process as invited

**Staffing and Human Resources**:

- Manages employees to ensure centre and divisional targets and regulatory requirements are being worked towards and met (enrollment, health, licensing, fire, etc.)
- Top grades through effectively recruiting and always striving to select A players
- Actively and successfully trains and coaches staff to aid in problem solving and offers/provides the needed tools/resources for the success of the team
- Consistently implements all human resource policies and procedures & regulations without fail (self and team)
- Fosters a cohesive and positive team environment at a centre level & establishes collaborative relationships with peers
- Self-starter that will have awareness of independent improvement and will come up with a development plan for growth

**Administrative**:

- Participates in annual budget planning for the centre in the areas of enrolment and capital expenses
- Analyzes areas to be cost effective and puts into place processes to do so when appropriate without compromise to the customer
- Focuses on the centres enrolment, following up on all leads/inquiries and waitlist to successful closes.
- Plans & implements the centres Marketing plan
- Completes all required administrative tasks accurately meeting all deadlines.
- Written communications are professionally done, well presented, checked for accuracy and thoroughness & thoughts/input organized.
- Plans, manages and executes projects on time and on budget
- Is resourceful in presenting sound decisions and recommendations to the Director of Education using the available tools (power tool, CFEL operations manual, etc.)
- Applies logic, rational and objectivity in all recommendations/decisions, keeping in mind the consequences of these decisions and impact to the centre/organization.

**Customer/Consumer Leadership**:

- Supports centre/division in working towards Customer & Consumer Brand Promise and cascades this information down to their centre teams.
- Acts as a resource to coach, train and role model for the team
- Continue to build potential and newly formed partnerships with both the Customer & Consumer through providing support, understanding their needs, and problem solving to maintain/build mutually beneficial relationships
- Reviews and assesses Customer/Consumer complaints & brainstorms preventative action & filters down to the team and division.
- Deals with elevated Customer/Consumer issues in a timely and professional manner.

**Qualifications**

**Education & Experience**
- Diploma or Degree in Early Childhood Education from a recognized Ontario Post-Secondary Institution or AECEO Equivalency
- Minimum 5 years’ experience working in the childcare industry
- Minimum 2 years related supervisory experience with knowledge and experience operating a childcare
- Comprehensive Experience working with all age groups

**Professional Certification and/or Designations**
- Registered me