Front Desk Manager

7 days ago

Saskatoon, Canada Heritage Inn Hotel Full time

**Responsibilities**:

- Oversee the daily operations of the front desk, including managing and scheduling staff, handling guest inquiries and complaints, and ensuring the front desk area is organized and welcoming.
- Train and supervise front desk staff to ensure they are providing excellent customer service, handling guest inquiries and complaints effectively, and following hotel policies and procedures.
- Monitor and maintain hotel room inventory and occupancy levels to ensure maximum revenue and profitability.
- Ensure all guest information is accurate and up-to-date in the hotel's reservation system.
- Manage the hotel's check-in and check-out process, ensuring guests have a seamless and efficient experience.
- Respond to guest feedback and reviews, and take appropriate action to address any concerns or issues.
- Collaborate with other hotel departments, including housekeeping and maintenance, to ensure a seamless guest experience.
- Monitor and manage the hotel's budget and expenses related to the front desk operations.
- Stay up-to-date with industry trends and developments to ensure the hotel is providing a competitive and high-quality guest experience.

**Requirements**:

- At least 2 years of experience in a front desk management role in the hospitality industry.
- Excellent customer service skills and the ability to manage a team effectively.
- Strong communication skills and the ability to handle guest inquiries and complaints with tact and diplomacy.
- Knowledge of hotel reservation systems and front desk operations.
- Strong organizational and time management skills, with the ability to multitask and prioritize effectively.
- Ability to work flexible hours, including evenings, weekends, and holidays.
- Bachelor's degree in Hospitality Management or a related field is preferred or 2-4 years front desk and night audit experience.

We offer a competitive salary and benefits package, including health insurance, meal and room discounts, and opportunities for career growth and development. If you are a motivated and experienced Front Desk Manager looking for a new challenge, we would love to hear from you.

**Job Types**: Full-time, Permanent

**Benefits**:

- Dental care
- Discounted or free food
- On-site parking
- Vision care

Flexible Language Requirement:

- French not required

Schedule:

- Day shift
- Holidays
- Monday to Friday
- Weekend availability

Ability to commute/relocate:

- Saskatoon, SK S7L 6H6: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Customer service: 1 year (preferred)

Work Location: One location

  • Front Desk Manager

    5 days ago

    Saskatoon, Canada Best Western Plus Valemount Inn and Suites VALEMOUNT , BC Full time

    **What will I be doing?** The Front Desk Manager is responsible for ensuring the department runs smoothly through all shifts. Reporting to the General Manager, you will be carrying out your duties and leading by example in the way you conduct yourself and your work. Through your leadership, employees will complete their daily tasks safely, treat other team...

  • Front Desk

    2 weeks ago

    Saskatoon, Saskatchewan, Canada SS Stonebridge Del Fitness Corporation OA Motion Fitness Full time

    JOB SUMMARYThe Front Desk Representative is the lead customer service contact for all members, guests, or prospects.  The Front Desk attendant is also responsible for selling all products and services.ESSENTIAL DUTIES AND RESPONSIBILITIESGreets and checks in all members and guests; creates the "First Impression." Sells all products and services, handling...

  • Hotel Front Desk Agent

    2 weeks ago

    Saskatoon, Canada Sheraton Cavalier Saskatoon Hotel Full time

    As a Hotel Front Desk Agent you will be an integral part of a team that delivers the highest quality of service excellence. You thrive in a fast-paced environment and are highly adaptive to the diverse needs of our customers. This position is 30+hrs per week. Prefer individuals with open availability to work mornings, mid-shifts or evenings; and you MUST be...

  • Hotel Front Desk Agent

    7 days ago

    Saskatoon, Canada Sheraton Cavalier Saskatoon Hotel Full time

    As a Hotel Front Desk Agent you will be an integral part of a team that delivers the highest quality of service excellence. You thrive in a fast-paced environment and are highly adaptive to the diverse needs of our customers. This position is 30+hrs per week. Prefer individuals with open availability to work mornings, mid-shifts or evenings; and you MUST be...

  • Hotel Front Desk Agent

    3 days ago

    Saskatoon, Canada Sheraton Cavalier Saskatoon Hotel Full time

    As a Hotel Front Desk Agent you will be an integral part of a team that delivers the highest quality of service excellence. You thrive in a fast-paced environment and are highly adaptive to the diverse needs of our customers. This position is 10+hrs per week. Prefer individuals with open availability to work mornings, mid-shifts or evenings; and you MUST be...

  • Hotel Front Desk Agent

    1 day ago

    Saskatoon, Canada Sheraton Cavalier Saskatoon Hotel Full time

    As a Hotel Front Desk Agent you will be an integral part of a team that delivers the highest quality of service excellence. You thrive in a fast-paced environment and are highly adaptive to the diverse needs of our customers. This position is 30+hrs per week. Prefer individuals with open availability to work mornings, mid-shifts or evenings; and you MUST be...

  • Front Desk Agent

    1 day ago

    Saskatoon, Canada Best Western Plus East Side Full time

    Front Desk agents at our company are responsible for greeting customers and clients in a professional, punctual manner, answering questions and directing them to the appropriate department. Front Desk Agents must be capable of multitasking and quickly responding to any security or safety concerns that arise. This position involves working in a fast-paced...

  • Front Desk Receptionist

    5 days ago

    Saskatoon, Canada Serenity Esthetics Spa Full time

    We’re beyond excited to offer you a fun and dynamic opportunity to join us as a **Front Desk Superstar** at Serenity Esthetics Spa! If you’re someone who loves making people feel welcome, enjoys a vibrant environment, and has a passion for all things skincare and beauty, this is your dream role! Here’s why this position rocks: - You’ll be the...

  • Front Desk Agent

    2 weeks ago

    Saskatoon, Canada Best Western Plus East Side Full time

    Front Desk agents at our company are responsible for greeting customers and clients in a professional, punctual manner, answering questions and directing them to the appropriate department. Front Desk Agents must be capable of multitasking and quickly responding to any security or safety concerns that arise. This position involves working in a fast-paced...

  • Front Desk Receptionist

    7 days ago

    Saskatoon, Canada Market Mall Family Chiropracitc Full time

    Market Mall Family Chiropractic is a multidisciplinary clinic that provides chiropractic, massage therapy, acupuncture, reflexology, holistic nutrition and homeopathy, and lactation consulting. **Summary** We are seeking a dedicated Front Desk Receptionist to join our team in Saskatoon. This role is crucial in ensuring a welcoming atmosphere for our clients...