Constituency Relations and Communications

**Constituency Relations and Communications Coordinator**

**Competition Number**

2024-402

**Job Code**

1517

**Posting Date**

November 5, 2024

**Closing Date**

November 22, 2024 (at 6:00pm)

**Job Status**

Permanent Full-Time

The **City of Kitchener** is a vibrant and dynamic city of approximately 292,000, in the heart of southwestern Ontario. As the largest municipality in Waterloo Region, Kitchener continues to be poised for development and growth, enhancing its reputation as a leader in city-building and innovation, with nationally recognized strategies to build its neighbourhoods, its digital infrastructure and its diverse economy.The **City of Kitchener** is WHERE you want to work Learn more about the top reasons to join us:
**Why work at the City of Kitchener**

Position Overview:
- An exciting opportunity exists for a Constituency Relations and Communications Coordinator to join the City of Kitchener as a creative, service-oriented communicator and collaborator. Working with a passionate team of city builders, you will help City Council connect with community, fostering a caring, connected and inclusive Kitchener.Reporting to the Supervisor in the Office of Mayor and Council, you will play a key role in supporting 10 Ward Councillors to effectively engage with residents and communicate about Kitchener priorities and issues.If you have strong written communications skills, digital media and design experience, keen project management skills and a passion for community engagement, this is your chance to make a difference in a meaningful and exciting role**Responsibilities**:
- The Constituency Relations and Communications Coordinator in the Office of Mayor and Council provides communications, marketing, community relations and special events support to the City of Kitchener’s Ward Councillors. This role will also support the Council’s communications and constituency relations needs by writing and designing material and creating impactful digital, social and video content that communicates key initiatives. The Coordinator will support key Ward events and other special events lead by the Office of Mayor and Council.- Work closely with the Office of the Mayor & Council team to identify issues trends and opportunities for key messages, communications tactics and community engagement.
- Supports the research, writing and editing of newsletters, blog posts and articles, working closely with Constituency Assistants.
- Create impactful graphics and digital design collateral that will support Council communications including newsletters, digital and social media.
- Capture photos and videos of key events for communications collateral such as Council’s social and digital media channels.
- Write video scripts, record and edit basic videos to support Council initiatives and messages.
- Write communications materials on behalf of Council including speeches/remarks, video messages, social media posts and key messages.
- Support event planning and execution for key Ward events and special events hosted by our Mayor and Council.
- Establish and maintain a collaborative and effective working relationship with the Corporate Communications and Marketing division to ensure alignment with corporate messaging and communications planning.
- Follow the City of Kitchener corporate branding guidelines and Canadian Press Style Guide
- Respond to inquiries from the public as required, including serving as a temporary back-up to Constituency Assistants as needed.
- Perform duties in accordance with corporate confidentiality standards.
- Perform other job-related duties as required.
- Requirements:
- Minimum of a 2-year diploma in communications, marketing, public relations, digital media, or related field.
- 2 years or more of related and relevant experience including developing communications and marketing materials for a variety of mediums.
- Proficiency and experience in video creation and editing for digital and social media and graphic design.
- Strong written communication skills to write remarks, key messages and content for various mediums.
- Proficiency in online communications, social and digital media best practices, including content creation and strategy, social media tools, video, website, analytics and trends.
- Proficiency in project management including organizational skills to manage multiple projects simultaneously.
- Strong political judgment and stakeholder relations experience.
- Knowledge of software programs such as Canva, Adobe InDesign, Illustrator and Photoshop an asset.
- Knowledge and understanding of copyright and infringement legislation or policies and Canadian Press Style Guide.
- Ability to synthesize content into concise, meaningful information for intended audience.
- Ability to adapt writing styles for different target audiences.
- Ability to work in a fast-paced environment to meet deadlines.
- Ability to support and project values compatible with the organization and to partic