Front Desk Clerk

2 weeks ago

Amherst, Canada YMCA of Cumberland Full time

Education: No degree, certificate or diploma
- Experience: 7 months to less than 1 year
**Work setting**:

- Associations and non profit organizations
- Recreational facility/institution
**Tasks**:

- Greet people and direct them to contacts or service areas
- Provide basic information to clients and the public
- Obtain and process information required to provide services
- Operate switchboard or telephone system
- Record and relay information
- Maintain work records and logs
- Answer telephone and relay telephone calls and messages
- Balance cash and complete balance sheets, cash reports and related forms
- Follow emergency and safety procedures
- Provide customer service
**Computer and technology knowledge**:

- Switchboard 1-25 lines
- Word processing software
- Database software
- Electronic mail
- Spreadsheet
- MS Excel
- MS Outlook
- MS Word
- MS Windows
- Internet
- Point of sale system
**Area of specialization**:

- Sales
**Security and safety**:

- Criminal record check
- Child Abuse Registry check
**Work conditions and physical capabilities**:

- Fast-paced environment
- Work under pressure
- Repetitive tasks
- Attention to detail
- Standing for extended periods
**Personal suitability**:

- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Organized
- Reliability
- Team player
- Dependability
- Work Term: Permanent
- Work Language: English
- Hours: 8 to 20 hours per week

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