Director, User Experience Design

2 weeks ago

Toronto, Canada Cineplex Full time

Work location:
Home Office 1303 Yonge St

City:
Toronto

What you will do:
Director, User Experience Design

Hybrid work environment 3 days per week from the Cineplex corporate headquarters at 1303 Yonge Street, Toronto (Yonge and St. Clair).

We are looking for a Director of User Experience Design (UXD) to lead a team at the forefront of crafting seamless and unforgettable digital journeys across web and mobile apps, for iconic brands like Cineplex, The Rec Room, Playdium, and more.

As the Director, you’ll champion our UXD practice and support a talented team of interaction designers, visual designers, user researchers, and digital content specialists. This role is instrumental in evolving our movie-going experience, overseeing the validation of new concepts, support ongoing enhancements, and inspiring change at all stages of the product life cycle.

If you love popcorn and building engaging digital products, then we want you to join our team

Key Responsibilities:

- Lead and support a team of highly engaged interaction designers, visual designers, user researchers and digital content specialists on all aspects of digital product design
- Define overall UX Strategy and standardize processes
- Analyze & evaluate all design work for quality, adherence to user experience best practices and usability standards & heuristics
- Stakeholder engagement and Design education/evangelism
- Oversee creation, evolution, and maintenance of Design System for Cineplex brands
- Oversee development of user research strategies, identifying research opportunities and ensuring appropriate research methods are applied
- Ensure data from a wide variety of methods is gathered, analysed then synthesized into actionable insights to inform design, personas and priorities

Education and Certification:

- Bachelor’s degree or Diploma in User Experience Design, Service Design or Human Computer Interaction

**Experience**:

- 5-7 years of experience working in a management/leadership position in UX, design at enterprise or agency
- 7-10 years of experience leading UX teams on large scale or enterprise projects
- Strong understanding of accessibility standards
- Proficiency in Figma and understanding of design latest tools

Knowledge, Skills and Abilities:

- Highly Developed Strategic & Critical Thinking Skills
- Expert in User Experience Design Principles & heuristics
- Expert in User Research methodologies, heuristics & best practices for conducting research, both qualitative and quantitative
- Expert in design thinking and how to lead various DT rituals
- Expert analytical and synthesis skills with an ability to turn research results into design insights
- Extensive knowledge of visual & graphic design principles and theory
- Extensive knowledge of the latest UX, creative and visual design trends and best practices
- Strong interpersonal skills and ability to build and maintain positive professional relationships with all stakeholders and leadership, ability to influence a range of audiences
- A customer centric focus and ability to interact with various levels of clients in a professional setting
- Expert understanding of current UX best practices and guidelines

Inclusion & Diversity

Accessibility

.

  • Director of User Experience

    4 weeks ago

    Toronto, Canada Critical Mass Full time

    Join to apply for the Director of User Experience role at Critical Mass . Get AI-powered advice on this job and more exclusive features. As Director of User Experience, you're the rare leader who thinks like both a strategist and an artist. You speak fluent UX—information architecture, research, usability—but you also speak design—visual systems,...

  • Director of User Experience

    4 weeks ago

    Toronto, Canada Critical Mass Full time

    Join to apply for the Director of User Experience role at Critical Mass. Get AI-powered advice on this job and more exclusive features. As Director of User Experience, you're the rare leader who thinks like both a strategist and an artist. You speak fluent UX—information architecture, research, usability—but you also speak design—visual systems,...

  • Director of User Experience

    4 weeks ago

    Toronto, Canada Critical Mass Full time

    As Director of User Experience, you're the rare leader who thinks like both a strategist and an artist. You speak fluent UX—information architecture, research, usability—but you also speak design—visual systems, motion, art direction. And increasingly, you speak AI: architecting conversational interfaces, exploring vibe‑coded experiences, leveraging...

  • Director of User Experience

    4 weeks ago

    Toronto, Canada Critical Mass Full time

    As Director of User Experience, you're the rare leader who thinks like both a strategist and an artist. You speak fluent UX—information architecture, research, usability—but you also speak design—visual systems, motion, art direction. And increasingly, you speak AI: architecting conversational interfaces, exploring vibe‑coded experiences, leveraging...

  • User Experience Designer

    2 weeks ago

    Toronto, Ontario, Canada NLB Services Full time

    Responsibilities:Create effective, user friendly and visually appealing interfaces.Design the overall functionality of the product in order to ensure a great user experience, iterate upon it in accordance with user-testing.Design user interfaces for various projects such as digital displays, publications, media, and other creative materials as required.Take...

  • Director of User Experience

    2 days ago

    Toronto, Ontario, Canada Critical Mass Full time

    As Director of User Experience, you're the rare leader who thinks like both a strategist and an artist. You speak fluent UX—information architecture, research, usability—but you also speak design—visual systems, motion, art direction. And increasingly, you speak AI: architecting conversational interfaces, exploring vibe-coded experiences, leveraging...

  • User Experience Designer

    2 days ago

    Toronto, Canada Insight Global Full time

    Overview Insight Global is seeking a UX / Product Designer to join a Big 5 Canadian banking client. The successful candidate will focus on a range of digital customer experiences. Responsibilities Collaborate with cross-functional teams to design digital customer experiences for a large banking client Drive clarity about user needs and business objectives;...

  • User Experience Designer

    5 days ago

    Toronto, Ontario, Canada Procom Full time

    Intermediate UI/UX Designer, Figma:On behalf of our Banking client, Procom is searching for an Intermediate UI/UX Designer, Figma for a 9.5-month role. This position is a hybrid position with 3 days onsite at our client's Toronto office.Intermediate UI/UX Designer, Figma - Job Description:The contractor will support multiple applications undergoing screen...

  • User Experience Designer

    3 days ago

    Toronto, Ontario, Canada TekStaff IT Solutions Full time

    Typical Day in Role:• Collaborate with business analysts, sponsors, project leads, and IT teams to understand and implement business requirements.• Translate technical requirements into business requirements and actionable design specifications.• Design user interface specifications using client research, design standards, and bank best practices,...

  • User Experience Designer

    2 weeks ago

    Toronto, Canada Bevertec Full time

    Direct message the job poster from Bevertec Senior Recruiter @ Bevertec | Accounting and Finance | IT Location: Toronto, ON. Type: Onsite (5 days/week) Contract: Until March 31, 2026, with potential extension Pay rate: $85 - $90/hr. About the Role: Our client is looking for a talented UX Designer to create intuitive, visually appealing, and user-centered...