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Referral Coordinator/medical Office Assistant

2 days ago

Edmonton, Canada Haven Medical Centre Full time

**Position Overview**

Key Responsibilities

Referral Coordination

  • Process, and track specialist and diagnostic referrals.
  • Follow up on pending referrals to ensure timely appointments and results.
  • Maintain accurate referral logs and communicate updates to physicians and patients.
  • Collaborate with external specialists, hospitals, and diagnostic centers.

Medical Office Support

  • Greet and check in patients in a professional, compassionate manner.
  • Schedule and confirm appointments using the EMR (Med Access experience an asset).
  • Assist with scanning, uploading, and managing electronic medical records.
  • Support physicians in day-to-day administrative tasks.
  • Completion of a recognized Medical Office Assistant (MOA) Certificate Program (required).
  • Minimum 1 year of experience working in referral coordination or referral pathways within a medical clinic or healthcare setting (required).
  • Strong knowledge of referral workflows, specialist networks, and follow-up procedures(required)
  • Proficiency with Telus Health EMR (Med Access) or similar EMR systems (asset).
  • Excellent organizational, communication, and multitasking skills.
  • Professional, reliable, and able to work collaboratively in a team environment.

Location: Edmonton

Deadline: Until we find the best fit (could it be you?)

**Job Type**: Part-time

Pay: $19.00-$21.00 per hour

**Education**

  • Secondary School (preferred)

**Experience**

  • Customer service: 1 year (preferred)

Work Location: In person