Bilingual Dietitian Case Manager

- What you will be doing
PRIMARY DUTIES AND RESPONSIBILITIES:_
- Provide dietician counseling either in home or over the phone to patients;
- The management of the assigned projects and/or cases; participate in the implementation of new programs;
- Interacting with patients and healthcare professionals at national level via telephone or in home support.
- Current assistance lines focus on medical information and disease management including but not limited to adherence, utilization, educational information on specific products/devices/delivery methods;
- Administer and adhere to case-management protocols, including clinical monitoring, data collection, on-going patient follow-up, adherence, therapy disruption/discontinuation monitoring, adverse event reporting and liaison with primary healthcare providers;
- All patient programs are based on casework methods and include a significant amount of out-bound calls and documentation of each activity in program specific database as required;
- Participate and attend on-going refresher training and in specialized training courses for specific products or programs as deemed appropriate by the manager;
- Support and collaborate with other staff in the development & implementation of disease management programs including determine and clarify clinical requirements; write texts, manuals or patient pamphlets; and develop compliance program parameters, needs assessments and protocols;
- Provide feedback regarding current protocols, database, processes, inter-departmental relationships;
- Clear communication to manager, team, and program trained colleagues regarding the management of cases during foreseen absences.
- With the managers, participate in the training process of new caseworkers, including but not limited to shadowing & call monitoring.
- The Dietitian Case Manager will also be assigned other duties and tasks as required from time to time.
What your background should look like
EXPERIENCE AND EDUCATIONAL REQUIREMENTS:_
- Bachelors of Science degree in Foods and Nutrition.
- Current membership with the Order of Dieticians in current province.
- Minimum of 2 years’ experience as a Registered Dietician within a Hospital, Clinical or Pharmaceutical setting;
- Knowledge of Metabolic and Genetic Disorders.
- Experience in a Pediatric environment an asset;
- Fluently bilingual in speaking and writing of the French and English language;
- Travel may be required, depending on program needs.
- MINIMUM SKILLS, KNOWLEDGE AND ABILITY REQUIREMENTS:_
- Demonstrated knowledge, skills, and abilities in health-teaching, dietetic assessment, treatment, and counseling with pediatric patients and their families
- Ability to listen, understand and communicate effectively;
- Excellent problem-solving and decision-making skills,
- Demonstrate ability to work effectively within a multi-disciplinary health care team;
- Strong business acumen
- Effective interpersonal and leadership skills
- Effective organizational skills; attention to detail and ability to multitask
- Ability to consistently meet deadlines
- Ability to deal with stressful situations as they arise
- Knowledge of Microsoft Word, Excel, PowerPoint and Outlook.

What AmerisourceBergen offers

We offer competitive total rewards compensation. Our commitment to our associates includes benefit programs that are comprehensive, diverse and designed to meet the various needs across our associate population.

Throughout our global footprint and various business units, we take a balanced approach to the benefits we offer. Many benefits are company-paid, while others are available through associate contributions. Specific benefit offerings may vary by location, position and/or business unit.

Schedule

Full time

Affiliated Companies:
Affiliated Companies: Innomar Strategies

Equal Employment Opportunity

AmerisourceBergen is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.

COVID-19 Vaccine Policy
- exemption/accommodation._

Accessibility Policy
- AmerisourceBergen is committed to fair and accessible employment practices. When requested, AmerisourceBergen will accommodate people with disabilities during the recruitment, assessment and hiring processes and during employment._