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Clerk/receptionist
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Salary range: The salary range for this position is CAD $27.48 - $27.48 / hour Why Fraser Health?:
Joining our team offers you opportunities to work in a rapidly growing organization with health professionals who are excellent in their respective fields, career growth and advancement, a competitive compensation package (including four weeks of vacation to start, comprehensive health benefits, and pension plan), and the rewarding opportunity to make a difference every single day in health care.
**Connect with us**
Connect with us on our Careers social channels where you’ll learn about exciting opportunities, get career tips from our recruiters, and meet some of your future team members You can also visit us on Indeed and Glassdoor.
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Detailed Overview: Reporting to the Manager, Health Services, performs a variety of receptionist, secretarial and clerical duties; answers the telephone; directs calls and takes messages; schedules appointments; arranges patient referral to specialists, special tests and other care providers; types correspondence and reports; copies and assembles files/charts; transcribes patient notes; data entry for the purpose of patient registration, and MSP billing information for Teleplan System; prepares examination and treatment rooms; receives and codes payments into cash receipt journal and notifies manager of outstanding aged and rejected claims; maintains stationery and reference material; orientates new staff; participates on committees and attends meetings as required. Responsibilities:
- Provides desk reception, including handling telephone inquiries, scheduling appointments, arranging for patient referral to specialists, special tests, and other care providers.
- Performs assigned clerical tasks, including typing, copying assembling and maintaining files/charts, and transcribing patient notes, correspondence, and reports.
- Performs data entry for the purposes of patient registrations, MSP billing information for Teleplan System. Notifies Supervisor of outstanding aged and rejected claims, MSP Remittances and Adjustments.
- Prepares examination and treatment rooms for patient visit, including instrument set-up.
- Escorts patients to the appropriate examination room.
- Receives payments from patients; codes payments into the cash receipts journal.
- Assists in ordering, maintaining, receiving and checking supplies, equipment and reference material.
- Participates in the orientation of new staff and students.
- Reports unusual occurrences and risk management issues.
- Participates on committees and attends meetings related to job duties.
- Performs other related duties as assigned.
Qualifications**:Education and Experience**
Grade 12 and two years' recent related experience or an equivalent combination of education, training and experience.
**Skills and Abilities**
- Ability to keyboard at 35 w.p.m.
- Knowledge of medical terminology.
- Ability to communicate effectively both verbally and in writing.
- Ability to deal with others effectively.
- Physical ability to carry out the duties of the position.
- Ability to organize work.
- Ability to operate related equipment.
