Host/hostess

2 weeks ago

Niagara Falls, Canada Rutba Full time

**Job Overview**

**Duties**
- Greet guests as they arrive and escort them to their tables, ensuring a warm welcome.
- Manage reservations and seating arrangements efficiently to optimize table turnover.
- Provide menus and inform guests about daily specials or promotions.
- Maintain a clean and organized front-of-house area, including the host stand.
- Assist guests with inquiries, providing information about the menu and restaurant services.
- Communicate effectively with kitchen and wait staff to ensure timely service.
- Handle phone calls with professionalism, taking reservations or answering questions as needed.
- Address guest concerns promptly and courteously, ensuring satisfaction throughout their visit.

**Requirements**:

- Previous experience in customer service, preferably in a restaurant or hospitality setting.
- Strong communication skills with the ability to engage positively with guests.
- Familiarity with POS systems is a plus but not required; training will be provided.
- Excellent phone etiquette for handling reservations and guest inquiries.
- Ability to work in a fast-paced environment while maintaining attention to detail.
- A friendly demeanor with a passion for helping others and delivering outstanding guest services.
- Flexibility to work evenings, weekends, and holidays as needed.

Join our team as a Host/Host and play a vital role in creating memorable dining experiences for our guests

**Job Types**: Full-time, Part-time

Pay: $17.36-$17.58 per hour

Additional pay:

- Tips

Schedule:

- Evening shift
- Monday to Friday
- Night shift
- On call
- Weekends as needed

Work Location: In person

Application deadline: 2025-06-25

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