Operations Coordinator

**Position**:
**Objective**:
Coordinate and schedule logistics including staffing, materials and transport for all projects.

**General Duties**:

- Support the Operations Manager by assisting in the proactive coordination of workflows including the creation, coordination and dissemination of related information/details to all relevant parties and departments.
- Work in conjunction with the operations and sales teams to coordinate logístical components for all upcoming and confirmed projects including scheduling and booking transportation as required.
- meet with clients to review and determine accurate labour and logistics timing and amunts.
- Work in conjunction with the operations and sales teams to coordinate labour and materials for all upcoming projects and work sites.
- Maintain calendars to track all labour calls and distribute daily labour schedule internally.
- Regularly update and maintain crew labour database.
- Using our crew call out software to successfully schedule and book all onsite calls.
- Tabulate all shop and onsite labour hours for job tracking and data entry for payroll.
- Source and book flights and hotels for our crew for out-of-town projects.
- source and obtain quotes for shipping for out-of-town projects and for client goods.
- Create PO's for all purchases in advance and provide back up documents to support.
- Coordinate and schedule drivers to achieve efficiencies for deliveries and pick-ups.
- Source and procure vendors as needed and update supplier database.
- Assist Operations Manager with client communications regarding logistics for upcoming projects and jobs.
- Prepare, update and distribute project documentation including but not limited to schedules, onsite forms, tool and equipment lists, etc.
- Monitor and report on project progress to Operations, Sales and track all changes to project scope.
- Act as main client contact for clients and crew during installs and strikes.
- Help as required to maintain an open line of communication to maintain project timelines and track key milestones and flag potential conflicts as necessary.
- Source and obtain quotes and create Purchase Orders for supplies and equipment and cross rentals as needed.
- Identify any issues that need clarification from the sales team or clients prior to the order being pulled by the warehouse.
- Work in conjunction with the operations team to follow through with procedures and existing policies to maintain an efficient workflow on all projects.
- Follow and maintain safety standards and procedural guidelines.
- Contribute to a positive, professional and team-oriented atmosphere.
- Other duties as assigned.

**Skills & Experience Requirements**:

- Minimum of five (5) years of professional experience in a similar position.
- High school diploma or equivalent.
- Strong computer skills on PC including great working knowledge of Microsoft Office.
- High aptitude for learning new computer programs/software.
- Excellent verbal and written communication skills.
- Strong organizational and time management skills.
- Capacity to establish priorities and work under pressure.
- Flexibility and adaptability to changing workloads.
- Excellent customer service skills.
- Ability to liaise well with others and work within a team.
- Ability to delegate tasks when needed.
- Aptitude for problem-solving and attention to detail.
- Ability to think critically and make sound decisions.
- Ability to work and think independently without direct supervision.
- Aptitude to be a team player with a high level of dedication.
- Willingness to work additional time where necessary to complete tasks and meet deadlines.
- Must possess and maintain a valid driver's license with a clean driving record.

**Expectations**:

- To always conduct oneself in a courteous and professional manner.
- To contribute in positive ways that foster a collaborative, team-oriented work environment.
- To always respond to all communications, verbal or written, in a timely manner.
- To approach workflow in a proactive fashion, following up with relevant parties as needed.
- To be forward-thinking, always considering the bigger picture and how to best achieve it.
- To make recommendations and suggestions to improve workflow and efficiencies.
- To finish tasks to completion.
- To provide updates and status reports regularly, especially when tasks have been completed.
- To clarify any tasks, items or requests that are unclear or require more explanation.
- To ask for help when needed.
- To express and share goals for professional development.
- To support teammates.
- To understand and adhere to the company’s code of conduct.

**Schedule**:

- Schedule is based on a 40-hour work week.
- Office hours are Monday to Friday from 7:30 am to 4:00 pm with evenings and weekends on job sites as necessary.
- This position will primarily take place in our office/shop in Richmond however there are requirements to work offsite at job sites as required by our projects.

**Ot